FCC Consumer Complaints – 17 October 2026
Introduction
On Saturday, 17 October 2026, 1104 consumer complaints relating to telecommunications services were recorded in the Federal Communications Commission system, complaint volume fell from 1776 complaints the day before. Reports were received from 49 states and territories, with California recording slightly more complaints than other locations. Unwanted Calls recorded a slightly higher number of complaints than other issues.
Key statistics
- Total complaints
- 1104
- States & territories reporting
- 49
- Most common issue
- Unwanted Calls (367)
- Most reported state/territory
- California (134)
Where the complaints came from
Reports recorded on 17 October 2026 show 1104 complaints originating from 690 cities across 49 states and territories. The distribution of complaints was relatively even, with no single state or territory contributing a dominant share. This pattern continues at the city level, where complaints were distributed across multiple locations without a single city standing out.
The distribution of complaints by state and territory is shown below, with locations ranked by the number of reports recorded.
| State/Territory | Complaints | |
|---|---|---|
| California | 134 | 12.1% |
| Florida | 125 | 11.3% |
| Texas | 87 | 7.9% |
| Illinois | 52 | 4.7% |
| New York | 51 | 4.6% |
| Pennsylvania | 46 | 4.2% |
| Missouri | 39 | 3.5% |
| North Carolina | 36 | 3.3% |
| Michigan | 34 | 3.1% |
| Washington | 34 | 3.1% |
| Other states and territories | 466 | 42.2% |
Location highlight
California had the widest distribution of complaints, with reports originating from 88 different cities.
What the complaints were about
The complaints recorded on this date fell into 7 different complaint categories. Phone accounted for the largest share, with 856 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 856 | 77.5% |
| Internet | 186 | 16.8% |
| TV | 38 | 3.4% |
| Radio | 12 | 1.1% |
| Emergency | 7 | 0.6% |
| Accessibility | 3 | 0.3% |
| Request for Dispute Assistance | 2 | 0.2% |
Phone complaints
856 complaints were recorded in this category, representing 77.5% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 367 | 42.9% |
| Billing | 258 | 30.1% |
| Equipment | 93 | 10.9% |
| Availability (including rural call completion) | 45 | 5.3% |
| Number Portability (keeping your number if you change providers) | 44 | 5.1% |
| Cramming (unauthorized charges on your phone bill) | 27 | 3.2% |
| Privacy | 10 | 1.2% |
| Interference (including signal jammers) | 8 | 0.9% |
| Slamming (change of your carrier without permission) | 2 | 0.2% |
As is typical for this category, unwanted calls accounted for the largest share of complaints. A more detailed analysis of these reports is provided in the section below. A broad mix of issues was reported in this category, with Billing, Equipment and Availability (including rural call completion) among the most common.
Internet complaints
186 complaints were recorded in this category, representing 16.8% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 88 | 47.3% |
| Availability | 37 | 19.9% |
| Equipment | 22 | 11.8% |
| Speed | 20 | 10.8% |
| Interference | 11 | 5.9% |
| Privacy | 8 | 4.3% |
Billing and Availability accounted for the majority of complaints in this category, with other issues reported less frequently.
TV complaints
38 complaints were recorded in this category, representing 3.4% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 12 | 31.6% |
| Indecency | 8 | 21.1% |
| Equipment | 7 | 18.4% |
| Availability | 6 | 15.8% |
| Loud Commercials | 3 | 7.9% |
| Interference | 2 | 5.3% |
A broad mix of issues was reported in this category, with Billing, Indecency and Equipment among the most common.
Unwanted calls
There were 367 complaints relating to unwanted calls on this date, representing 33.2% of all complaints. Caller ID and business contact number details are listed below where there is enough concentration to make the data meaningful.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (866) 771-7077 | 13 | 3.5% |
| (217) 863-7429 | 11 | 3.0% |
| (855) 994-1781 | 4 | 1.1% |
| (888) 269-0348 | 3 | 0.8% |
| (276) 324-1784 | 2 | 0.5% |
| (555) 555-5555 | 2 | 0.5% |
| (605) 202-3956 | 2 | 0.5% |
| (626) 941-2727 | 2 | 0.5% |
| (830) 483-6312 | 2 | 0.5% |
| (855) 580-2649 | 2 | 0.5% |
Key patterns
- Other Services was reported slightly more often than other service types.
- Prerecorded Voice was reported slightly more often than other call types.
- (866) 771-7077 was reported slightly more often than other business contact numbers.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.