FCC Consumer Complaints – 22 October 2026
Introduction
On Thursday, 22 October 2026, the Federal Communications Commission recorded 2141 consumer complaints relating to telecommunications services, this was higher than the 2046 complaints recorded the previous day. Reports were received from 53 states and territories, with Florida recording slightly more complaints than other locations. Unwanted Calls recorded a slightly higher number of complaints than other issues.
Key statistics
- Total complaints
- 2141
- States & territories reporting
- 53
- Most common issue
- Unwanted Calls (926)
- Most reported state/territory
- Florida (272)
Where the complaints came from
Reports recorded on 22 October 2026 show 2141 complaints originating from 1148 cities across 53 states and territories. Overall, complaint activity was broadly distributed, with no single state or territory representing a significant proportion of the total. A similar pattern is observed at the city level, with complaints spread across locations rather than concentrated in a single area.
The distribution of complaints by state and territory is shown below, with locations ranked by the number of reports recorded.
| State/Territory | Complaints | |
|---|---|---|
| Florida | 272 | 12.7% |
| California | 236 | 11.0% |
| Texas | 218 | 10.2% |
| New York | 131 | 6.1% |
| Pennsylvania | 90 | 4.2% |
| Illinois | 88 | 4.1% |
| Colorado | 74 | 3.5% |
| Ohio | 73 | 3.4% |
| Georgia | 68 | 3.2% |
| North Carolina | 56 | 2.6% |
| Other states and territories | 835 | 39.0% |
What the complaints were about
A total of 7 complaint categories were represented in the complaints recorded on this date. Phone was the most reported category, with 1766 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 1766 | 82.5% |
| Internet | 291 | 13.6% |
| TV | 60 | 2.8% |
| Radio | 12 | 0.6% |
| Emergency | 6 | 0.3% |
| Accessibility | 3 | 0.1% |
| Request for Dispute Assistance | 3 | 0.1% |
Phone complaints
1766 complaints were recorded in this category, representing 82.5% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 926 | 52.4% |
| Billing | 437 | 24.7% |
| Availability (including rural call completion) | 118 | 6.7% |
| Equipment | 118 | 6.7% |
| Number Portability (keeping your number if you change providers) | 64 | 3.6% |
| Cramming (unauthorized charges on your phone bill) | 39 | 2.2% |
| Privacy | 32 | 1.8% |
| Interference (including signal jammers) | 16 | 0.9% |
| Junk Faxes | 6 | 0.3% |
| Rural Call Completion | 6 | 0.3% |
| Slamming (change of your carrier without permission) | 4 | 0.2% |
As is typical for this category, unwanted calls accounted for the largest share of complaints. A more detailed analysis of these reports is provided in the section below. A broad mix of issues was reported in this category, with Billing, Availability (including rural call completion) and Equipment among the most common.
Internet complaints
291 complaints were recorded in this category, representing 13.6% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 167 | 57.4% |
| Availability | 51 | 17.5% |
| Equipment | 36 | 12.4% |
| Speed | 14 | 4.8% |
| Interference | 12 | 4.1% |
| Privacy | 11 | 3.8% |
The largest share of complaints in this category related to Billing and Availability, with fewer reports falling into other issue types.
TV complaints
60 complaints were recorded in this category, representing 2.8% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 26 | 43.3% |
| Indecency | 16 | 26.7% |
| Availability | 7 | 11.7% |
| Privacy | 4 | 6.7% |
| Interference | 3 | 5.0% |
| Loud Commercials | 3 | 5.0% |
| Equipment | 1 | 1.7% |
The largest share of complaints in this category related to Billing and Indecency, with fewer reports falling into other issue types.
Unwanted calls
There were 926 complaints relating to unwanted calls on this date, representing 43.3% of all complaints. Caller ID and business contact number details are listed below where there is enough concentration to make the data meaningful.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (866) 771-6458 | 37 | 4.0% |
| (217) 834-9551 | 20 | 2.2% |
| (855) 994-2061 | 17 | 1.8% |
| (855) 994-1790 | 11 | 1.2% |
| (844) 515-1324 | 5 | 0.5% |
| (866) 771-5246 | 5 | 0.5% |
| (979) 323-6937 | 5 | 0.5% |
| (877) 372-0946 | 4 | 0.4% |
| (888) 310-2032 | 4 | 0.4% |
| (888) 905-0167 | 4 | 0.4% |
Key patterns
- Other Services was reported slightly more often than other service types.
- Prerecorded Voice was reported slightly more often than other call types.
- (866) 771-6458 was reported slightly more often than other business contact numbers.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.