FCC Consumer Complaints – 23 October 2026
Introduction
A total of 1812 consumer complaints relating to telecommunications services were recorded by the Federal Communications Commission on 23 October 2026, complaint volume fell from 2141 complaints the day before. Complaints were reported across 51 states and territories, with Florida slightly ahead of the other locations. Unwanted Calls recorded a slightly higher number of complaints than other issues.
Key statistics
- Total complaints
- 1812
- States & territories reporting
- 51
- Most common issue
- Unwanted Calls (715)
- Most reported state/territory
- Florida (225)
Where the complaints came from
The 1812 complaints recorded on 23 October 2026 were submitted from 1053 cities across 51 states and territories. Activity was spread across states and territories, with no single location accounting for a substantial share of complaints. This pattern continues at the city level, where complaints were distributed across multiple locations without a single city standing out.
The table below summarises the number of complaints reported in each state and territory on this date, ordered by total reports.
| State/Territory | Complaints | |
|---|---|---|
| Florida | 225 | 12.4% |
| California | 201 | 11.1% |
| Texas | 172 | 9.5% |
| New York | 93 | 5.1% |
| Pennsylvania | 77 | 4.2% |
| New Jersey | 68 | 3.8% |
| North Carolina | 64 | 3.5% |
| Illinois | 63 | 3.5% |
| Georgia | 54 | 3.0% |
| Colorado | 52 | 2.9% |
| Other states and territories | 743 | 41.0% |
What the complaints were about
A total of 7 complaint categories were represented in the complaints recorded on this date. The largest number of complaints fell within Phone, which accounted for 1446 reports. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 1446 | 79.8% |
| Internet | 295 | 16.3% |
| TV | 41 | 2.3% |
| Radio | 12 | 0.7% |
| Emergency | 7 | 0.4% |
| Accessibility | 6 | 0.3% |
| Request for Dispute Assistance | 5 | 0.3% |
Phone complaints
1446 complaints were recorded in this category, representing 79.8% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 715 | 49.4% |
| Billing | 382 | 26.4% |
| Equipment | 104 | 7.2% |
| Availability (including rural call completion) | 83 | 5.7% |
| Number Portability (keeping your number if you change providers) | 64 | 4.4% |
| Cramming (unauthorized charges on your phone bill) | 42 | 2.9% |
| Privacy | 24 | 1.7% |
| Interference (including signal jammers) | 22 | 1.5% |
| Slamming (change of your carrier without permission) | 5 | 0.3% |
| Junk Faxes | 3 | 0.2% |
| Rural Call Completion | 1 | 0.1% |
As is often the case in this category, unwanted calls were the most frequently reported issue. Further analysis of these complaints is provided below. A broad mix of issues was reported in this category, with Billing, Equipment and Availability (including rural call completion) among the most common.
Internet complaints
295 complaints were recorded in this category, representing 16.3% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 166 | 56.3% |
| Availability | 43 | 14.6% |
| Equipment | 29 | 9.8% |
| Speed | 24 | 8.1% |
| Interference | 23 | 7.8% |
| Privacy | 10 | 3.4% |
The largest share of complaints in this category related to Billing and Availability, with fewer reports falling into other issue types.
TV complaints
41 complaints were recorded in this category, representing 2.3% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 16 | 39.0% |
| Indecency | 8 | 19.5% |
| Loud Commercials | 5 | 12.2% |
| Availability | 4 | 9.8% |
| Equipment | 4 | 9.8% |
| Interference | 3 | 7.3% |
| Privacy | 1 | 2.4% |
A broad mix of issues was reported in this category, with Billing, Indecency and Loud Commercials among the most common.
Unwanted calls
There were 715 complaints relating to unwanted calls on this date, representing 39.5% of all complaints. Caller ID and business contact number details are listed below where there is enough concentration to make the data meaningful.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (844) 515-1726 | 19 | 2.7% |
| (217) 834-9551 | 12 | 1.7% |
| (866) 771-6581 | 9 | 1.3% |
| (866) 771-6458 | 7 | 1.0% |
| (844) 515-1324 | 3 | 0.4% |
| (855) 994-1790 | 3 | 0.4% |
| (855) 994-2061 | 3 | 0.4% |
| (866) 800-5144 | 3 | 0.4% |
| (888) 269-4790 | 3 | 0.4% |
| (423) 666-2278 | 2 | 0.3% |
Key patterns
- Other Services accounted for the largest share of unwanted call complaints by service type.
- Prerecorded Voice was reported slightly more often than other call types.
- (844) 515-1726 was reported slightly more often than other business contact numbers.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.