FCC Consumer Complaints – 24 October 2026
Introduction
The Federal Communications Commission recorded 1245 consumer complaints on Saturday, 24 October 2026 relating to telecommunications services, this represented a decline from the 1812 complaints recorded the previous day. Complaints were reported across 51 states and territories, with California slightly ahead of the other locations. Unwanted Calls was reported slightly more frequently than other issues.
Key statistics
- Total complaints
- 1245
- States & territories reporting
- 51
- Most common issue
- Unwanted Calls (492)
- Most reported state/territory
- California (143)
Where the complaints came from
On 24 October 2026, the 1245 complaints recorded by the Federal Communications Commission were reported from 713 cities across 51 states and territories. Overall, complaint activity was broadly distributed, with no single state or territory representing a significant proportion of the total. At the city level, complaints were similarly dispersed, with no single location accounting for a notable share of the total.
The distribution of complaints by state and territory is shown below, with locations ranked by the number of reports recorded.
| State/Territory | Complaints | |
|---|---|---|
| California | 143 | 11.5% |
| Florida | 115 | 9.2% |
| Texas | 114 | 9.2% |
| Pennsylvania | 63 | 5.1% |
| New York | 56 | 4.5% |
| Michigan | 55 | 4.4% |
| Washington | 50 | 4.0% |
| Tennessee | 47 | 3.8% |
| Illinois | 41 | 3.3% |
| Colorado | 38 | 3.1% |
| Other states and territories | 523 | 42.0% |
What the complaints were about
Complaints recorded on this date related to 7 different complaint categories. The largest number of complaints fell within Phone, which accounted for 939 reports. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 939 | 75.4% |
| Internet | 188 | 15.1% |
| TV | 66 | 5.3% |
| Radio | 42 | 3.4% |
| Emergency | 6 | 0.5% |
| Accessibility | 2 | 0.2% |
| Request for Dispute Assistance | 2 | 0.2% |
Phone complaints
939 complaints were recorded in this category, representing 75.4% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 492 | 52.4% |
| Billing | 220 | 23.4% |
| Equipment | 94 | 10.0% |
| Availability (including rural call completion) | 43 | 4.6% |
| Number Portability (keeping your number if you change providers) | 33 | 3.5% |
| Cramming (unauthorized charges on your phone bill) | 28 | 3.0% |
| Privacy | 15 | 1.6% |
| Interference (including signal jammers) | 8 | 0.9% |
| Slamming (change of your carrier without permission) | 5 | 0.5% |
| Junk Faxes | 1 | 0.1% |
As is typical for this category, unwanted calls accounted for the largest share of complaints. A more detailed analysis of these reports is provided in the section below. Complaints in this category covered a range of issues, including Billing, Equipment and Availability (including rural call completion).
Internet complaints
188 complaints were recorded in this category, representing 15.1% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 99 | 52.7% |
| Availability | 26 | 13.8% |
| Equipment | 26 | 13.8% |
| Speed | 16 | 8.5% |
| Interference | 14 | 7.4% |
| Privacy | 7 | 3.7% |
The largest share of complaints in this category related to Billing and Availability, with fewer reports falling into other issue types.
TV complaints
66 complaints were recorded in this category, representing 5.3% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Indecency | 51 | 77.3% |
| Billing | 5 | 7.6% |
| Loud Commercials | 5 | 7.6% |
| Availability | 2 | 3.0% |
| Equipment | 1 | 1.5% |
| Privacy | 1 | 1.5% |
The largest share of complaints in this category related to Indecency and Billing, with fewer reports falling into other issue types.
Radio complaints
42 complaints were recorded in this category, representing 3.4% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Pirate Radio | 31 | 73.8% |
| Interference | 8 | 19.0% |
| Indecency | 1 | 2.4% |
The largest share of complaints in this category related to Pirate Radio and Interference, with fewer reports falling into other issue types.
Unwanted calls
492 complaints relating to unwanted calls were recorded on this date, accounting for 39.5% of all complaints. Reports referenced both caller ID numbers and business contact numbers, with number tables shown where meaningful patterns are present.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (866) 771-6581 | 12 | 2.4% |
| (866) 771-4819 | 11 | 2.2% |
| (844) 515-1726 | 9 | 1.8% |
| (217) 834-9551 | 6 | 1.2% |
| (833) 766-1884 | 3 | 0.6% |
| (844) 502-3025 | 3 | 0.6% |
| (218) 576-5282 | 2 | 0.4% |
| (616) 266-0646 | 2 | 0.4% |
| (771) 222-0974 | 2 | 0.4% |
| (855) 994-2061 | 2 | 0.4% |
Key patterns
- Other Services was reported slightly more often than other service types.
- Text Message was reported slightly more often than other call types.
- (866) 771-6581 was reported slightly more often than other business contact numbers.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.