FCC Consumer Complaints – 6 June 2025
Introduction
A total of 1030 consumer complaints relating to telecommunications services were recorded by the Federal Communications Commission on Friday, 6 June 2025, this represented a decline from the 1111 complaints recorded the previous day. Reports were received from 52 states and territories, with California recording slightly more complaints than other locations. Complaints were most commonly associated with Unwanted Calls, accounting for 458 complaints.
Key statistics
- Total complaints
- 1030
- States & territories reporting
- 52
- Most common issue
- Unwanted Calls (458)
- Most reported state/territory
- California (123)
Where the complaints came from
A total of 1030 complaints were recorded on 6 June 2025, with reports originating from 694 cities in 52 states and territories. Complaint activity was fairly evenly distributed, with no single state or territory accounting for a large share of reports. A similar pattern is observed at the city level, with complaints spread across locations rather than concentrated in a single area.
The distribution of complaints by state and territory is shown below, with locations ranked by the number of reports recorded.
| State/Territory | Complaints | |
|---|---|---|
| California | 123 | 11.9% |
| Florida | 93 | 9.0% |
| Texas | 92 | 8.9% |
| North Carolina | 54 | 5.2% |
| New York | 47 | 4.6% |
| Illinois | 45 | 4.4% |
| New Jersey | 38 | 3.7% |
| Georgia | 37 | 3.6% |
| Colorado | 31 | 3.0% |
| Pennsylvania | 31 | 3.0% |
| Other states and territories | 439 | 42.6% |
What the complaints were about
Complaints recorded on this date related to 6 different complaint categories. Phone was the most reported category, with 796 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 796 | 77.3% |
| Internet | 164 | 15.9% |
| TV | 42 | 4.1% |
| Radio | 22 | 2.1% |
| Emergency | 4 | 0.4% |
| Accessibility | 2 | 0.2% |
Phone complaints
796 complaints were recorded in this category, representing 77.3% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 458 | 57.5% |
| Billing | 121 | 15.2% |
| Availability (including rural call completion) | 73 | 9.2% |
| Equipment | 57 | 7.2% |
| Number Portability (keeping your number if you change providers) | 31 | 3.9% |
| Privacy | 22 | 2.8% |
| Interference (including signal jammers) | 16 | 2.0% |
| Cramming (unauthorized charges on your phone bill) | 9 | 1.1% |
| Junk Faxes | 4 | 0.5% |
| Slamming (change of your carrier without permission) | 4 | 0.5% |
Unwanted calls again accounted for the largest share of complaints in this category. These reports are examined in more detail in the section below. Complaints in this category covered a range of issues, including Billing, Availability (including rural call completion) and Equipment.
Internet complaints
164 complaints were recorded in this category, representing 15.9% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 66 | 40.2% |
| Availability | 44 | 26.8% |
| Interference | 19 | 11.6% |
| Equipment | 14 | 8.5% |
| Speed | 12 | 7.3% |
| Privacy | 9 | 5.5% |
Billing and Availability accounted for the majority of complaints in this category, with other issues reported less frequently.
TV complaints
42 complaints were recorded in this category, representing 4.1% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 16 | 38.1% |
| Availability | 11 | 26.2% |
| Loud Commercials | 8 | 19.0% |
| Indecency | 3 | 7.1% |
| Interference | 2 | 4.8% |
| Equipment | 1 | 2.4% |
| Privacy | 1 | 2.4% |
Billing and Availability accounted for the majority of complaints in this category, with other issues reported less frequently.
Unwanted calls
A total of 458 complaints relating to unwanted calls were recorded on this date, representing 44.5% of all complaints. Caller ID and business contact numbers are shown below where sufficient data is available.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (866) 457-0181 | 10 | 2.2% |
| (855) 535-0531 | 6 | 1.3% |
| (855) 535-0451 | 3 | 0.7% |
| (866) 450-3339 | 3 | 0.7% |
| (877) 556-9255 | 3 | 0.7% |
| (833) 726-5874 | 2 | 0.4% |
| (855) 535-0431 | 2 | 0.4% |
| (872) 354-8569 | 2 | 0.4% |
| (918) 935-0615 | 2 | 0.4% |
| (209) 217-1862 | 1 | 0.2% |
Key patterns
- Other Services was reported slightly more often than other service types.
- Prerecorded Voice was reported slightly more often than other call types.
- (866) 457-0181 was reported slightly more often than other business contact numbers.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.