FCC Consumer Complaints – 7 June 2025
Introduction
The Federal Communications Commission recorded 463 consumer complaints on Saturday, 7 June 2025 relating to telecommunications services, this was lower than the 1030 complaints recorded the previous day. The complaints came from 46 states and territories, with California reporting a modestly higher count than the other locations. Unwanted Calls recorded a slightly higher number of complaints than other issues.
Key statistics
- Total complaints
- 463
- States & territories reporting
- 46
- Most common issue
- Unwanted Calls (170)
- Most reported state/territory
- California (54)
Where the complaints came from
The 463 complaints recorded on 7 June 2025 originated from 335 cities across 46 states and territories. Complaint reports were spread across multiple states and territories, without any one location accounting for a large share. A similar pattern is observed at the city level, with complaints spread across locations rather than concentrated in a single area.
The table below summarises the number of complaints reported in each state and territory on this date, ordered by total reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 54 | 11.7% |
| Texas | 35 | 7.6% |
| New York | 34 | 7.3% |
| Florida | 31 | 6.7% |
| Pennsylvania | 22 | 4.8% |
| Virginia | 22 | 4.8% |
| North Carolina | 18 | 3.9% |
| Georgia | 16 | 3.5% |
| Michigan | 13 | 2.8% |
| Ohio | 13 | 2.8% |
| Other states and territories | 205 | 44.3% |
What the complaints were about
A total of 6 complaint categories were represented in the complaints recorded on this date. The largest number of complaints fell within Phone, which accounted for 338 reports. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 338 | 73.0% |
| Internet | 94 | 20.3% |
| TV | 21 | 4.5% |
| Radio | 6 | 1.3% |
| Accessibility | 3 | 0.6% |
| Emergency | 1 | 0.2% |
Phone complaints
338 complaints were recorded in this category, representing 73.0% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 170 | 50.3% |
| Billing | 59 | 17.5% |
| Availability (including rural call completion) | 37 | 10.9% |
| Equipment | 32 | 9.5% |
| Number Portability (keeping your number if you change providers) | 16 | 4.7% |
| Cramming (unauthorized charges on your phone bill) | 7 | 2.1% |
| Interference (including signal jammers) | 7 | 2.1% |
| Privacy | 6 | 1.8% |
| Slamming (change of your carrier without permission) | 3 | 0.9% |
| Junk Faxes | 1 | 0.3% |
As is often the case in this category, unwanted calls were the most frequently reported issue. Further analysis of these complaints is provided below. The remaining complaints in this category were spread across several issues, including Billing, Availability (including rural call completion) and Equipment.
Internet complaints
94 complaints were recorded in this category, representing 20.3% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Availability | 38 | 40.4% |
| Billing | 27 | 28.7% |
| Speed | 10 | 10.6% |
| Interference | 8 | 8.5% |
| Equipment | 7 | 7.4% |
| Privacy | 4 | 4.3% |
Availability and Billing were the main issues reported in this category, while other issues were less common.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.