FCC Consumer Complaints – 8 June 2025
Introduction
On Sunday, 8 June 2025, 357 consumer complaints relating to telecommunications services were recorded in the Federal Communications Commission system, this was lower than the 463 complaints recorded the previous day. Reports were received from 44 states and territories, with Texas recording slightly more complaints than other locations. Unwanted Calls was reported slightly more frequently than other issues.
Key statistics
- Total complaints
- 357
- States & territories reporting
- 44
- Most common issue
- Unwanted Calls (93)
- Most reported state/territory
- Texas (40)
Where the complaints came from
Across 274 cities in 44 states and territories, a total of 357 complaints were recorded on 8 June 2025. The distribution of complaints was relatively even, with no single state or territory contributing a dominant share. A similar pattern is observed at the city level, with complaints spread across locations rather than concentrated in a single area.
The table below summarises the number of complaints reported in each state and territory on this date, ordered by total reports.
| State/Territory | Complaints | |
|---|---|---|
| Texas | 40 | 11.2% |
| California | 33 | 9.2% |
| Florida | 33 | 9.2% |
| New York | 26 | 7.3% |
| Minnesota | 16 | 4.5% |
| Michigan | 15 | 4.2% |
| Pennsylvania | 13 | 3.6% |
| Georgia | 12 | 3.4% |
| New Jersey | 11 | 3.1% |
| Ohio | 11 | 3.1% |
| Other states and territories | 147 | 41.2% |
What the complaints were about
The complaints recorded on this date fell into 7 different complaint categories. The largest number of complaints fell within Phone, which accounted for 231 reports. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 231 | 64.7% |
| Internet | 79 | 22.1% |
| TV | 29 | 8.1% |
| Radio | 9 | 2.5% |
| Accessibility | 5 | 1.4% |
| Emergency | 3 | 0.8% |
| Request for Dispute Assistance | 1 | 0.3% |
Phone complaints
231 complaints were recorded in this category, representing 64.7% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 93 | 40.3% |
| Billing | 44 | 19.0% |
| Availability (including rural call completion) | 33 | 14.3% |
| Equipment | 25 | 10.8% |
| Interference (including signal jammers) | 10 | 4.3% |
| Number Portability (keeping your number if you change providers) | 10 | 4.3% |
| Cramming (unauthorized charges on your phone bill) | 8 | 3.5% |
| Privacy | 6 | 2.6% |
| Slamming (change of your carrier without permission) | 2 | 0.9% |
As is typical for this category, unwanted calls accounted for the largest share of complaints. A more detailed analysis of these reports is provided in the section below. A broad mix of issues was reported in this category, with Billing, Availability (including rural call completion) and Equipment among the most common.
Internet complaints
79 complaints were recorded in this category, representing 22.1% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 25 | 31.6% |
| Availability | 23 | 29.1% |
| Equipment | 13 | 16.5% |
| Interference | 9 | 11.4% |
| Privacy | 5 | 6.3% |
| Speed | 4 | 5.1% |
The largest share of complaints in this category related to Billing and Availability, with fewer reports falling into other issue types.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.