FCC Consumer Complaints – 10 June 2025
Introduction
The Federal Communications Commission recorded 1113 consumer complaints on Tuesday, 10 June 2025 relating to telecommunications services, this represented an increase from the 1049 complaints recorded the previous day. Complaints were reported across 51 states and territories, with Texas slightly ahead of the other locations. The most common issue reported was Unwanted Calls, accounting for 503 complaints.
Key statistics
- Total complaints
- 1113
- States & territories reporting
- 51
- Most common issue
- Unwanted Calls (503)
- Most reported state/territory
- Texas (106)
Where the complaints came from
The 1113 complaints recorded on 10 June 2025 were submitted from 739 cities across 51 states and territories. The complaints were widely dispersed, with no single state or territory representing a notable proportion of the total. This pattern continues at the city level, where complaints were distributed across multiple locations without a single city standing out.
The table below shows the distribution of complaints by state and territory for this date, highlighting the locations with the highest number of reports.
| State/Territory | Complaints | |
|---|---|---|
| Texas | 106 | 9.5% |
| Florida | 99 | 8.9% |
| California | 94 | 8.4% |
| New York | 65 | 5.8% |
| Arizona | 41 | 3.7% |
| Illinois | 38 | 3.4% |
| Pennsylvania | 37 | 3.3% |
| Georgia | 36 | 3.2% |
| New Jersey | 36 | 3.2% |
| Ohio | 36 | 3.2% |
| Other states and territories | 524 | 47.1% |
What the complaints were about
The complaints recorded on this date fell into 6 different complaint categories. Phone was the most reported category, with 852 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 852 | 76.5% |
| Internet | 193 | 17.3% |
| TV | 45 | 4.0% |
| Radio | 16 | 1.4% |
| Accessibility | 4 | 0.4% |
| Emergency | 3 | 0.3% |
Phone complaints
852 complaints were recorded in this category, representing 76.5% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 503 | 59.0% |
| Billing | 115 | 13.5% |
| Availability (including rural call completion) | 92 | 10.8% |
| Equipment | 45 | 5.3% |
| Number Portability (keeping your number if you change providers) | 40 | 4.7% |
| Cramming (unauthorized charges on your phone bill) | 20 | 2.3% |
| Privacy | 17 | 2.0% |
| Interference (including signal jammers) | 9 | 1.1% |
| Junk Faxes | 9 | 1.1% |
| Slamming (change of your carrier without permission) | 2 | 0.2% |
As is often the case in this category, unwanted calls were the most frequently reported issue. Further analysis of these complaints is provided below. The remaining complaints in this category were spread across several issues, including Billing, Availability (including rural call completion) and Equipment.
Internet complaints
193 complaints were recorded in this category, representing 17.3% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 82 | 42.5% |
| Availability | 60 | 31.1% |
| Speed | 19 | 9.8% |
| Equipment | 17 | 8.8% |
| Privacy | 10 | 5.2% |
| Interference | 5 | 2.6% |
The largest share of complaints in this category related to Billing and Availability, with fewer reports falling into other issue types.
TV complaints
45 complaints were recorded in this category, representing 4.0% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 19 | 42.2% |
| Availability | 12 | 26.7% |
| Indecency | 5 | 11.1% |
| Equipment | 3 | 6.7% |
| Privacy | 3 | 6.7% |
| Loud Commercials | 2 | 4.4% |
| Interference | 1 | 2.2% |
The largest share of complaints in this category related to Billing and Availability, with fewer reports falling into other issue types.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.