FCC Consumer Complaints – 29 July 2025
Introduction
A total of 1231 consumer complaints relating to telecommunications services were recorded by the Federal Communications Commission on 29 July 2025, this represented an increase from the 1144 complaints recorded the previous day. The complaints came from 51 states and territories, with California reporting a modestly higher count than the other locations. The most common issue reported was Unwanted Calls, accounting for 602 complaints.
Key statistics
- Total complaints
- 1231
- States & territories reporting
- 51
- Most common issue
- Unwanted Calls (602)
- Most reported state/territory
- California (135)
Where the complaints came from
A total of 1231 complaints were recorded on 29 July 2025, with reports originating from 752 cities in 51 states and territories. Complaint activity was fairly evenly distributed, with no single state or territory accounting for a large share of reports. Despite the overall distribution, a notable concentration at the city level was observed in Oklahoma, where Altus accounted for 28 of the 35 complaints recorded in the state.
The table below shows the distribution of complaints by state and territory for this date, highlighting the locations with the highest number of reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 135 | 11.0% |
| Texas | 107 | 8.7% |
| Florida | 105 | 8.5% |
| New York | 60 | 4.9% |
| New Jersey | 52 | 4.2% |
| North Carolina | 50 | 4.1% |
| Arizona | 49 | 4.0% |
| Pennsylvania | 40 | 3.2% |
| Illinois | 39 | 3.2% |
| Georgia | 36 | 2.9% |
| Other states and territories | 558 | 45.3% |
Location highlight
A large share of complaints in Oklahoma originated from Altus, which accounted for most reports within the state.
What the complaints were about
The complaints recorded on this date were spread across 7 complaint categories. Phone was the most reported category, with 946 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 946 | 76.8% |
| Internet | 204 | 16.6% |
| TV | 53 | 4.3% |
| Radio | 20 | 1.6% |
| Accessibility | 3 | 0.2% |
| Emergency | 3 | 0.2% |
| Request for Dispute Assistance | 2 | 0.2% |
Phone complaints
946 complaints were recorded in this category, representing 76.8% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 602 | 63.6% |
| Billing | 136 | 14.4% |
| Availability (including rural call completion) | 78 | 8.2% |
| Equipment | 53 | 5.6% |
| Number Portability (keeping your number if you change providers) | 30 | 3.2% |
| Privacy | 14 | 1.5% |
| Cramming (unauthorized charges on your phone bill) | 11 | 1.2% |
| Interference (including signal jammers) | 11 | 1.2% |
| Junk Faxes | 5 | 0.5% |
| Slamming (change of your carrier without permission) | 2 | 0.2% |
As is often the case in this category, unwanted calls were the most frequently reported issue. Further analysis of these complaints is provided below. Complaints in this category covered a range of issues, including Billing, Availability (including rural call completion) and Equipment.
Internet complaints
204 complaints were recorded in this category, representing 16.6% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 94 | 46.1% |
| Availability | 52 | 25.5% |
| Speed | 18 | 8.8% |
| Equipment | 17 | 8.3% |
| Interference | 14 | 6.9% |
| Privacy | 9 | 4.4% |
The largest share of complaints in this category related to Billing and Availability, with fewer reports falling into other issue types.
TV complaints
53 complaints were recorded in this category, representing 4.3% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 22 | 41.5% |
| Availability | 12 | 22.6% |
| Indecency | 10 | 18.9% |
| Interference | 4 | 7.5% |
| Equipment | 2 | 3.8% |
| Loud Commercials | 2 | 3.8% |
| Privacy | 1 | 1.9% |
The largest share of complaints in this category related to Billing and Availability, with fewer reports falling into other issue types.
Unwanted calls
602 complaints relating to unwanted calls were recorded on this date, accounting for 48.9% of all complaints. Reports referenced both caller ID numbers and business contact numbers, with number tables shown where meaningful patterns are present.
Most reported caller ID numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (914) 688-8340 | 7 | 1.2% |
| (276) 257-3250 | 2 | 0.3% |
| (405) 594-4763 | 2 | 0.3% |
| (844) 487-3324 | 2 | 0.3% |
| (202) 773-9484 | 1 | 0.2% |
| (206) 656-2387 | 1 | 0.2% |
| (207) 347-2469 | 1 | 0.2% |
| (207) 420-8794 | 1 | 0.2% |
| (207) 426-3920 | 1 | 0.2% |
| (207) 535-5627 | 1 | 0.2% |
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (844) 487-3324 | 9 | 1.5% |
| (833) 727-7010 | 8 | 1.3% |
| (833) 487-2543 | 4 | 0.7% |
| (833) 487-2542 | 3 | 0.5% |
| (855) 768-4424 | 3 | 0.5% |
| (833) 508-0950 | 2 | 0.3% |
| (833) 727-8488 | 2 | 0.3% |
| (855) 535-2307 | 2 | 0.3% |
| (855) 535-2959 | 2 | 0.3% |
| (202) 773-9484 | 1 | 0.2% |
Key patterns
- Other Services accounted for the largest share of unwanted call complaints by service type.
- Prerecorded Voice was reported slightly more often than other call types.
- (844) 487-3324 was reported slightly more often than other business contact numbers.
- (914) 688-8340 stood out as the most frequently reported caller ID number.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.