FCC Consumer Complaints – 22 November 2025
Introduction
The Federal Communications Commission recorded 676 consumer complaints on Saturday, 22 November 2025 relating to telecommunications services, this was lower than the 1123 complaints recorded the day before. Complaints were reported across 49 states and territories, with California slightly ahead of the other locations. Complaints relating to Unwanted Calls were marginally higher than for other issue types.
Key statistics
- Total complaints
- 676
- States & territories reporting
- 49
- Most common issue
- Unwanted Calls (262)
- Most reported state/territory
- California (98)
Where the complaints came from
Across 476 cities in 49 states and territories, a total of 676 complaints were recorded on 22 November 2025. Activity was spread across states and territories, with no single location accounting for a substantial share of complaints. A similar pattern is observed at the city level, with complaints spread across locations rather than concentrated in a single area.
The distribution of complaints by state and territory is shown below, with locations ranked by the number of reports recorded.
| State/Territory | Complaints | |
|---|---|---|
| California | 98 | 14.5% |
| Florida | 52 | 7.7% |
| New York | 46 | 6.8% |
| Texas | 38 | 5.6% |
| Georgia | 36 | 5.3% |
| Illinois | 33 | 4.9% |
| Virginia | 32 | 4.7% |
| Arizona | 29 | 4.3% |
| North Carolina | 26 | 3.8% |
| Ohio | 26 | 3.8% |
| Other states and territories | 260 | 38.5% |
What the complaints were about
Complaints recorded on this date related to 7 different complaint categories. The largest number of complaints fell within Phone, which accounted for 531 reports. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 531 | 78.6% |
| Internet | 105 | 15.5% |
| TV | 28 | 4.1% |
| Radio | 7 | 1.0% |
| Accessibility | 3 | 0.4% |
| Emergency | 1 | 0.1% |
| Request for Dispute Assistance | 1 | 0.1% |
Phone complaints
531 complaints were recorded in this category, representing 78.6% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 262 | 49.3% |
| Billing | 125 | 23.5% |
| Availability (including rural call completion) | 43 | 8.1% |
| Equipment | 40 | 7.5% |
| Number Portability (keeping your number if you change providers) | 26 | 4.9% |
| Cramming (unauthorized charges on your phone bill) | 20 | 3.8% |
| Privacy | 8 | 1.5% |
| Interference (including signal jammers) | 4 | 0.8% |
| Junk Faxes | 2 | 0.4% |
| Slamming (change of your carrier without permission) | 1 | 0.2% |
Unwanted calls again accounted for the largest share of complaints in this category. These reports are examined in more detail in the section below. Complaints in this category covered a range of issues, including Billing, Availability (including rural call completion) and Equipment.
Internet complaints
105 complaints were recorded in this category, representing 15.5% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 40 | 38.1% |
| Availability | 27 | 25.7% |
| Speed | 14 | 13.3% |
| Interference | 13 | 12.4% |
| Equipment | 6 | 5.7% |
| Privacy | 5 | 4.8% |
Billing and Availability were the main issues reported in this category, while other issues were less common.
Unwanted calls
There were 262 complaints relating to unwanted calls on this date, representing 38.8% of all complaints. Caller ID and business contact number details are listed below where there is enough concentration to make the data meaningful.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (934) 947-9605 | 6 | 2.3% |
| (833) 487-2707 | 5 | 1.9% |
| (833) 487-2706 | 2 | 0.8% |
| (833) 588-3818 | 2 | 0.8% |
| (202) 409-8779 | 1 | 0.4% |
| (202) 437-1670 | 1 | 0.4% |
| (206) 595-8461 | 1 | 0.4% |
| (206) 625-1067 | 1 | 0.4% |
| (239) 249-0307 | 1 | 0.4% |
| (251) 205-4833 | 1 | 0.4% |
Key patterns
- Other Services was reported slightly more often than other service types.
- Live Voice was reported slightly more often than other call types.
- (934) 947-9605 was reported slightly more often than other business contact numbers.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.