FCC Consumer Complaints – 24 November 2025
Introduction
On Monday, 24 November 2025, the Federal Communications Commission recorded 1005 consumer complaints relating to telecommunications services, this was higher than the 433 complaints recorded the day before. Reports were received from 50 states and territories, with California recording slightly more complaints than other locations. Unwanted Calls recorded a slightly higher number of complaints than other issues.
Key statistics
- Total complaints
- 1005
- States & territories reporting
- 50
- Most common issue
- Unwanted Calls (391)
- Most reported state/territory
- California (115)
Where the complaints came from
The 1005 complaints recorded on 24 November 2025 originated from 662 cities across 50 states and territories. Activity was spread across states and territories, with no single location accounting for a substantial share of complaints. This pattern continues at the city level, where complaints were distributed across multiple locations without a single city standing out.
The table below shows the distribution of complaints by state and territory for this date, highlighting the locations with the highest number of reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 115 | 11.4% |
| Florida | 81 | 8.1% |
| Texas | 80 | 8.0% |
| New York | 67 | 6.7% |
| Pennsylvania | 40 | 4.0% |
| Ohio | 37 | 3.7% |
| Virginia | 37 | 3.7% |
| Arizona | 35 | 3.5% |
| North Carolina | 35 | 3.5% |
| Georgia | 31 | 3.1% |
| Other states and territories | 447 | 44.5% |
What the complaints were about
The complaints recorded on this date fell into 7 different complaint categories. The largest number of complaints fell within Phone, which accounted for 769 reports. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 769 | 76.5% |
| Internet | 172 | 17.1% |
| TV | 37 | 3.7% |
| Radio | 17 | 1.7% |
| Accessibility | 5 | 0.5% |
| Emergency | 4 | 0.4% |
| Request for Dispute Assistance | 1 | 0.1% |
Phone complaints
769 complaints were recorded in this category, representing 76.5% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 391 | 50.8% |
| Billing | 167 | 21.7% |
| Equipment | 65 | 8.5% |
| Availability (including rural call completion) | 63 | 8.2% |
| Number Portability (keeping your number if you change providers) | 34 | 4.4% |
| Cramming (unauthorized charges on your phone bill) | 22 | 2.9% |
| Privacy | 10 | 1.3% |
| Interference (including signal jammers) | 8 | 1.0% |
| Junk Faxes | 6 | 0.8% |
| Slamming (change of your carrier without permission) | 3 | 0.4% |
As is often the case in this category, unwanted calls were the most frequently reported issue. Further analysis of these complaints is provided below. A broad mix of issues was reported in this category, with Billing, Equipment and Availability (including rural call completion) among the most common.
Internet complaints
172 complaints were recorded in this category, representing 17.1% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 78 | 45.3% |
| Availability | 44 | 25.6% |
| Equipment | 17 | 9.9% |
| Speed | 15 | 8.7% |
| Interference | 9 | 5.2% |
| Privacy | 9 | 5.2% |
The largest share of complaints in this category related to Billing and Availability, with fewer reports falling into other issue types.
TV complaints
37 complaints were recorded in this category, representing 3.7% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 14 | 37.8% |
| Availability | 10 | 27.0% |
| Indecency | 6 | 16.2% |
| Equipment | 3 | 8.1% |
| Loud Commercials | 3 | 8.1% |
| Interference | 1 | 2.7% |
The largest share of complaints in this category related to Billing and Availability, with fewer reports falling into other issue types.
Unwanted calls
391 complaints relating to unwanted calls were recorded on this date, accounting for 38.9% of all complaints. Reports referenced both caller ID numbers and business contact numbers, with number tables shown where meaningful patterns are present.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (833) 487-2712 | 6 | 1.5% |
| (855) 909-0817 | 5 | 1.3% |
| (934) 947-9605 | 4 | 1.0% |
| (240) 330-4390 | 2 | 0.5% |
| (771) 222-3026 | 2 | 0.5% |
| (828) 377-6827 | 2 | 0.5% |
| (202) 290-4237 | 1 | 0.3% |
| (202) 391-8004 | 1 | 0.3% |
| (209) 225-2485 | 1 | 0.3% |
| (209) 225-9569 | 1 | 0.3% |
Key patterns
- Other Services accounted for the largest share of unwanted call complaints by service type.
- Prerecorded Voice was reported slightly more often than other call types.
- (833) 487-2712 was reported slightly more often than other business contact numbers.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.