FCC Consumer Complaints – 26 November 2025
Introduction
A total of 1002 consumer complaints relating to telecommunications services were recorded by the Federal Communications Commission on Wednesday, 26 November 2025, complaint volume fell from 1191 complaints the previous day. The complaints came from 51 states and territories, with California reporting a modestly higher count than the other locations. Unwanted Calls was reported slightly more frequently than other issues.
Key statistics
- Total complaints
- 1002
- States & territories reporting
- 51
- Most common issue
- Unwanted Calls (469)
- Most reported state/territory
- California (146)
Where the complaints came from
Reports recorded on 26 November 2025 show 1002 complaints originating from 655 cities across 51 states and territories. Complaints were relatively evenly spread across states and territories, with no individual location contributing a dominant share. At the city level, complaints were similarly dispersed, with no single location accounting for a notable share of the total.
The distribution of complaints by state and territory is shown below, with locations ranked by the number of reports recorded.
| State/Territory | Complaints | |
|---|---|---|
| California | 146 | 14.6% |
| Florida | 131 | 13.1% |
| Texas | 78 | 7.8% |
| New York | 40 | 4.0% |
| Georgia | 38 | 3.8% |
| Pennsylvania | 35 | 3.5% |
| New Jersey | 32 | 3.2% |
| Ohio | 32 | 3.2% |
| Colorado | 31 | 3.1% |
| Michigan | 31 | 3.1% |
| Other states and territories | 408 | 40.7% |
What the complaints were about
A total of 6 complaint categories were represented in the complaints recorded on this date. The largest number of complaints fell within Phone, which accounted for 826 reports. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 826 | 82.4% |
| Internet | 140 | 14.0% |
| TV | 22 | 2.2% |
| Radio | 7 | 0.7% |
| Emergency | 4 | 0.4% |
| Accessibility | 3 | 0.3% |
Phone complaints
826 complaints were recorded in this category, representing 82.4% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 469 | 56.8% |
| Billing | 168 | 20.3% |
| Equipment | 61 | 7.4% |
| Availability (including rural call completion) | 54 | 6.5% |
| Number Portability (keeping your number if you change providers) | 35 | 4.2% |
| Cramming (unauthorized charges on your phone bill) | 15 | 1.8% |
| Privacy | 10 | 1.2% |
| Interference (including signal jammers) | 6 | 0.7% |
| Junk Faxes | 4 | 0.5% |
| Slamming (change of your carrier without permission) | 4 | 0.5% |
As is typical for this category, unwanted calls accounted for the largest share of complaints. A more detailed analysis of these reports is provided in the section below. The remaining complaints in this category were spread across several issues, including Billing, Equipment and Availability (including rural call completion).
Internet complaints
140 complaints were recorded in this category, representing 14.0% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 62 | 44.3% |
| Availability | 31 | 22.1% |
| Speed | 19 | 13.6% |
| Interference | 11 | 7.9% |
| Privacy | 10 | 7.1% |
| Equipment | 7 | 5.0% |
Billing and Availability accounted for the majority of complaints in this category, with other issues reported less frequently.
Unwanted calls
There were 469 complaints relating to unwanted calls on this date, representing 46.8% of all complaints. Caller ID and business contact number details are listed below where there is enough concentration to make the data meaningful.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (833) 487-2713 | 5 | 1.1% |
| (833) 487-2714 | 5 | 1.1% |
| (833) 588-3789 | 4 | 0.9% |
| (934) 947-9605 | 4 | 0.9% |
| (314) 926-9864 | 3 | 0.6% |
| (833) 588-3771 | 3 | 0.6% |
| (208) 205-8876 | 2 | 0.4% |
| (512) 788-9491 | 2 | 0.4% |
| (800) 225-5618 | 2 | 0.4% |
| (833) 510-1108 | 2 | 0.4% |
Key patterns
- Other Services was reported slightly more often than other service types.
- Prerecorded Voice was reported slightly more often than other call types.
- Several business contact numbers were reported multiple times, with no single number clearly ahead of the others.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.