FCC Consumer Complaints – 29 November 2025
Introduction
On Saturday, 29 November 2025, 589 consumer complaints relating to telecommunications services were recorded in the Federal Communications Commission system, this was lower than the 619 complaints recorded the previous day. The complaints came from 44 states and territories, with California reporting a modestly higher count than the other locations. Unwanted Calls recorded a slightly higher number of complaints than other issues.
Key statistics
- Total complaints
- 589
- States & territories reporting
- 44
- Most common issue
- Unwanted Calls (245)
- Most reported state/territory
- California (74)
Where the complaints came from
Reports recorded on 29 November 2025 show 589 complaints originating from 396 cities across 44 states and territories. Complaints were distributed across states and territories in a broadly even manner, with no individual location standing out significantly. Despite the overall distribution, a notable concentration at the city level was observed in Colorado, where Montrose accounted for 35 of the 46 complaints recorded in the state.
The table below shows the distribution of complaints by state and territory for this date, highlighting the locations with the highest number of reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 74 | 12.6% |
| Texas | 48 | 8.1% |
| Colorado | 46 | 7.8% |
| Florida | 41 | 7.0% |
| Washington | 41 | 7.0% |
| North Carolina | 28 | 4.8% |
| New York | 25 | 4.2% |
| Pennsylvania | 22 | 3.7% |
| Tennessee | 21 | 3.6% |
| New Jersey | 20 | 3.4% |
| Other states and territories | 223 | 37.9% |
Location highlight
Montrose accounted for the majority of complaints recorded in Colorado.
What the complaints were about
The complaints recorded on this date were spread across 7 complaint categories. Phone was the most reported category, with 449 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 449 | 76.2% |
| Internet | 91 | 15.4% |
| TV | 23 | 3.9% |
| Radio | 22 | 3.7% |
| Emergency | 2 | 0.3% |
| Accessibility | 1 | 0.2% |
| Request for Dispute Assistance | 1 | 0.2% |
Phone complaints
449 complaints were recorded in this category, representing 76.2% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 245 | 54.6% |
| Billing | 96 | 21.4% |
| Availability (including rural call completion) | 32 | 7.1% |
| Equipment | 32 | 7.1% |
| Number Portability (keeping your number if you change providers) | 25 | 5.6% |
| Cramming (unauthorized charges on your phone bill) | 10 | 2.2% |
| Interference (including signal jammers) | 4 | 0.9% |
| Privacy | 3 | 0.7% |
| Slamming (change of your carrier without permission) | 2 | 0.4% |
As is typical for this category, unwanted calls accounted for the largest share of complaints. A more detailed analysis of these reports is provided in the section below. Complaints in this category covered a range of issues, including Billing, Availability (including rural call completion) and Equipment.
Internet complaints
91 complaints were recorded in this category, representing 15.4% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 44 | 48.4% |
| Availability | 18 | 19.8% |
| Privacy | 13 | 14.3% |
| Speed | 9 | 9.9% |
| Interference | 7 | 7.7% |
Billing and Availability were the main issues reported in this category, while other issues were less common.
Unwanted calls
There were 245 complaints relating to unwanted calls on this date, representing 41.6% of all complaints. Caller ID and business contact number details are listed below where there is enough concentration to make the data meaningful.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (833) 588-3771 | 8 | 3.3% |
| (844) 509-3121 | 4 | 1.6% |
| (855) 909-0590 | 3 | 1.2% |
| (855) 909-0933 | 3 | 1.2% |
| (832) 695-3448 | 2 | 0.8% |
| (833) 487-2716 | 2 | 0.8% |
| (855) 909-0849 | 2 | 0.8% |
| (855) 909-0850 | 2 | 0.8% |
| (866) 959-0945 | 2 | 0.8% |
| (866) 959-0953 | 2 | 0.8% |
Key patterns
- Mortgage Loans Services was reported slightly more often than other service types.
- Prerecorded Voice was reported slightly more often than other call types.
- (833) 588-3771 stood out as the most frequently reported business contact number.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.