FCC Consumer Complaints – 30 November 2025
Introduction
On Sunday, 30 November 2025, 461 consumer complaints relating to telecommunications services were recorded in the Federal Communications Commission system, this was lower than the 589 complaints recorded the previous day. Reports were received from 47 states and territories, with California recording slightly more complaints than other locations. Billing was reported slightly more frequently than other issues.
Key statistics
- Total complaints
- 461
- States & territories reporting
- 47
- Most common issue
- Billing (125)
- Most reported state/territory
- California (58)
Where the complaints came from
The 461 complaints recorded on 30 November 2025 were submitted from 348 cities across 47 states and territories. Complaints were relatively evenly spread across states and territories, with no individual location contributing a dominant share. This pattern continues at the city level, where complaints were distributed across multiple locations without a single city standing out.
The distribution of complaints by state and territory is shown below, with locations ranked by the number of reports recorded.
| State/Territory | Complaints | |
|---|---|---|
| California | 58 | 12.6% |
| Florida | 43 | 9.3% |
| New York | 30 | 6.5% |
| Texas | 29 | 6.3% |
| Washington | 25 | 5.4% |
| North Carolina | 22 | 4.8% |
| Pennsylvania | 22 | 4.8% |
| Arizona | 19 | 4.1% |
| Georgia | 19 | 4.1% |
| New Jersey | 18 | 3.9% |
| Other states and territories | 176 | 38.2% |
What the complaints were about
Complaints recorded on this date related to 6 different complaint categories. Phone accounted for the largest share, with 325 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 325 | 70.5% |
| Internet | 82 | 17.8% |
| TV | 43 | 9.3% |
| Radio | 6 | 1.3% |
| Emergency | 3 | 0.7% |
| Accessibility | 2 | 0.4% |
Phone complaints
325 complaints were recorded in this category, representing 70.5% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 102 | 31.4% |
| Billing | 88 | 27.1% |
| Equipment | 42 | 12.9% |
| Availability (including rural call completion) | 35 | 10.8% |
| Number Portability (keeping your number if you change providers) | 24 | 7.4% |
| Cramming (unauthorized charges on your phone bill) | 17 | 5.2% |
| Interference (including signal jammers) | 9 | 2.8% |
| Privacy | 7 | 2.2% |
As is often the case in this category, unwanted calls were the most frequently reported issue. Further analysis of these complaints is provided below. A broad mix of issues was reported in this category, with Billing, Equipment and Availability (including rural call completion) among the most common.
Internet complaints
82 complaints were recorded in this category, representing 17.8% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 30 | 36.6% |
| Availability | 26 | 31.7% |
| Speed | 8 | 9.8% |
| Privacy | 7 | 8.5% |
| Interference | 6 | 7.3% |
| Equipment | 5 | 6.1% |
Billing and Availability were the main issues reported in this category, while other issues were less common.
TV complaints
43 complaints were recorded in this category, representing 9.3% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Interference | 13 | 30.2% |
| Indecency | 9 | 20.9% |
| Availability | 7 | 16.3% |
| Billing | 7 | 16.3% |
| Loud Commercials | 4 | 9.3% |
| Equipment | 2 | 4.7% |
| Privacy | 1 | 2.3% |
A broad mix of issues was reported in this category, with Interference, Indecency and Availability among the most common.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.