FCC Consumer Complaints – 1 December 2025
Introduction
On Monday, 1 December 2025, 1250 consumer complaints relating to telecommunications services were recorded in the Federal Communications Commission system, complaint volume increased from 461 complaints the day before. Complaints were reported across 50 states and territories, and California generated the highest number of submissions with 277 complaints. Complaints relating to Unwanted Calls were marginally higher than for other issue types.
Key statistics
- Total complaints
- 1250
- States & territories reporting
- 50
- Most common issue
- Unwanted Calls (553)
- Most reported state/territory
- California (277)
Where the complaints came from
The 1250 complaints recorded on 1 December 2025 originated from 723 cities across 50 states and territories. Compared with most days, complaint activity was more concentrated, with California contributing the largest share of complaints. At the city level, complaints were spread across locations, with no single city representing a significant proportion of the total.
The table below shows the distribution of complaints by state and territory for this date, highlighting the locations with the highest number of reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 277 | 22.2% |
| Texas | 100 | 8.0% |
| Florida | 93 | 7.4% |
| New York | 73 | 5.8% |
| Georgia | 47 | 3.8% |
| Pennsylvania | 42 | 3.4% |
| Colorado | 40 | 3.2% |
| Illinois | 39 | 3.1% |
| Ohio | 39 | 3.1% |
| Arizona | 33 | 2.6% |
| Other states and territories | 467 | 37.4% |
What the complaints were about
The complaints recorded on this date were spread across 6 complaint categories. The largest number of complaints fell within Phone, which accounted for 983 reports. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 983 | 78.6% |
| Internet | 193 | 15.4% |
| TV | 59 | 4.7% |
| Radio | 7 | 0.6% |
| Accessibility | 4 | 0.3% |
| Emergency | 4 | 0.3% |
Phone complaints
983 complaints were recorded in this category, representing 78.6% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 553 | 56.3% |
| Billing | 205 | 20.9% |
| Availability (including rural call completion) | 71 | 7.2% |
| Equipment | 65 | 6.6% |
| Number Portability (keeping your number if you change providers) | 32 | 3.3% |
| Privacy | 17 | 1.7% |
| Cramming (unauthorized charges on your phone bill) | 13 | 1.3% |
| Interference (including signal jammers) | 12 | 1.2% |
| Slamming (change of your carrier without permission) | 8 | 0.8% |
| Junk Faxes | 5 | 0.5% |
As is often the case in this category, unwanted calls were the most frequently reported issue. Further analysis of these complaints is provided below. The remaining complaints in this category were spread across several issues, including Billing, Availability (including rural call completion) and Equipment.
Internet complaints
193 complaints were recorded in this category, representing 15.4% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 102 | 52.8% |
| Availability | 46 | 23.8% |
| Interference | 13 | 6.7% |
| Privacy | 13 | 6.7% |
| Speed | 11 | 5.7% |
| Equipment | 8 | 4.1% |
Billing and Availability were the main issues reported in this category, while other issues were less common.
TV complaints
59 complaints were recorded in this category, representing 4.7% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 26 | 44.1% |
| Availability | 15 | 25.4% |
| Indecency | 8 | 13.6% |
| Loud Commercials | 5 | 8.5% |
| Interference | 3 | 5.1% |
| Equipment | 1 | 1.7% |
| Privacy | 1 | 1.7% |
Billing and Availability were the main issues reported in this category, while other issues were less common.
Unwanted calls
A total of 553 complaints relating to unwanted calls were recorded on this date, representing 44.2% of all complaints. Caller ID and business contact numbers are shown below where sufficient data is available.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (833) 487-2724 | 7 | 1.3% |
| (833) 588-3806 | 5 | 0.9% |
| (512) 788-9491 | 3 | 0.5% |
| (209) 251-1760 | 2 | 0.4% |
| (209) 285-8911 | 2 | 0.4% |
| (608) 360-6653 | 2 | 0.4% |
| (833) 487-2216 | 2 | 0.4% |
| (844) 509-2969 | 2 | 0.4% |
| (202) 438-2383 | 1 | 0.2% |
| (202) 851-6540 | 1 | 0.2% |
Key patterns
- Other Services accounted for the largest share of unwanted call complaints by service type.
- Prerecorded Voice accounted for the largest share of unwanted call complaints by call type.
- (833) 487-2724 was reported slightly more often than other business contact numbers.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.