FCC Consumer Complaints – 3 December 2025
Introduction
The Federal Communications Commission recorded 1320 consumer complaints on 3 December 2025 relating to telecommunications services, this was higher than the 1216 complaints recorded the previous day. Complaints were reported across 51 states and territories, with California slightly ahead of the other locations. Unwanted Calls was reported slightly more frequently than other issues.
Key statistics
- Total complaints
- 1320
- States & territories reporting
- 51
- Most common issue
- Unwanted Calls (575)
- Most reported state/territory
- California (204)
Where the complaints came from
The 1320 complaints recorded on 3 December 2025 were submitted from 797 cities across 51 states and territories. Complaints were distributed across states and territories in a broadly even manner, with no individual location standing out significantly. At the city level, complaints were similarly dispersed, with no single location accounting for a notable share of the total.
The table below shows the distribution of complaints by state and territory for this date, highlighting the locations with the highest number of reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 204 | 15.5% |
| Texas | 120 | 9.1% |
| Florida | 110 | 8.3% |
| New York | 87 | 6.6% |
| Georgia | 54 | 4.1% |
| Illinois | 48 | 3.6% |
| Pennsylvania | 46 | 3.5% |
| Tennessee | 42 | 3.2% |
| North Carolina | 41 | 3.1% |
| Massachusetts | 40 | 3.0% |
| Other states and territories | 526 | 39.8% |
Location highlight
Complaints in California were reported across 93 cities, the widest spread observed on this date.
What the complaints were about
Complaints recorded on this date related to 6 different complaint categories. The largest number of complaints fell within Phone, which accounted for 1054 reports. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 1054 | 79.8% |
| Internet | 200 | 15.2% |
| TV | 39 | 3.0% |
| Radio | 17 | 1.3% |
| Emergency | 7 | 0.5% |
| Accessibility | 3 | 0.2% |
Phone complaints
1054 complaints were recorded in this category, representing 79.8% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 575 | 54.6% |
| Billing | 215 | 20.4% |
| Availability (including rural call completion) | 94 | 8.9% |
| Equipment | 69 | 6.5% |
| Number Portability (keeping your number if you change providers) | 35 | 3.3% |
| Cramming (unauthorized charges on your phone bill) | 26 | 2.5% |
| Privacy | 25 | 2.4% |
| Interference (including signal jammers) | 9 | 0.9% |
| Junk Faxes | 4 | 0.4% |
| Slamming (change of your carrier without permission) | 2 | 0.2% |
As is often the case in this category, unwanted calls were the most frequently reported issue. Further analysis of these complaints is provided below. The remaining complaints in this category were spread across several issues, including Billing, Availability (including rural call completion) and Equipment.
Internet complaints
200 complaints were recorded in this category, representing 15.2% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 106 | 53.0% |
| Availability | 38 | 19.0% |
| Speed | 23 | 11.5% |
| Privacy | 13 | 6.5% |
| Interference | 11 | 5.5% |
| Equipment | 9 | 4.5% |
The largest share of complaints in this category related to Billing and Availability, with fewer reports falling into other issue types.
TV complaints
39 complaints were recorded in this category, representing 3.0% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 17 | 43.6% |
| Availability | 10 | 25.6% |
| Interference | 5 | 12.8% |
| Indecency | 4 | 10.3% |
| Equipment | 2 | 5.1% |
| Privacy | 1 | 2.6% |
The largest share of complaints in this category related to Billing and Availability, with fewer reports falling into other issue types.
Unwanted calls
A total of 575 complaints relating to unwanted calls were recorded on this date, representing 43.6% of all complaints. Caller ID and business contact numbers are shown below where sufficient data is available.
Most reported caller ID numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (865) 225-6121 | 5 | 0.9% |
| (352) 772-8683 | 2 | 0.3% |
| (770) 504-4458 | 2 | 0.3% |
| (865) 243-1324 | 2 | 0.3% |
| (865) 687-8358 | 2 | 0.3% |
| (865) 980-8346 | 2 | 0.3% |
| (866) 930-8034 | 2 | 0.3% |
| (201) 502-2850 | 1 | 0.2% |
| (202) 225-6511 | 1 | 0.2% |
| (202) 438-8926 | 1 | 0.2% |
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (833) 487-2729 | 7 | 1.2% |
| (833) 487-2585 | 6 | 1.0% |
| (608) 567-9131 | 3 | 0.5% |
| (833) 588-3806 | 3 | 0.5% |
| (866) 959-1025 | 3 | 0.5% |
| (877) 580-0048 | 3 | 0.5% |
| (877) 580-0065 | 3 | 0.5% |
| (803) 602-3962 | 2 | 0.3% |
| (833) 487-2730 | 2 | 0.3% |
| (866) 930-8034 | 2 | 0.3% |
Key patterns
- Other Services was reported slightly more often than other service types.
- Prerecorded Voice was reported slightly more often than other call types.
- (833) 487-2729 was reported slightly more often than other business contact numbers.
- (865) 225-6121 stood out as the most frequently reported caller ID number.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.