FCC Consumer Complaints – 4 December 2025
Introduction
A total of 1178 consumer complaints relating to telecommunications services were recorded by the Federal Communications Commission on Thursday, 4 December 2025, complaint volume fell from 1320 complaints the previous day. The complaints came from 50 states and territories, with California reporting a modestly higher count than the other locations. Unwanted Calls was reported slightly more frequently than other issues.
Key statistics
- Total complaints
- 1178
- States & territories reporting
- 50
- Most common issue
- Unwanted Calls (498)
- Most reported state/territory
- California (134)
Where the complaints came from
Reports recorded on 4 December 2025 show 1178 complaints originating from 765 cities across 50 states and territories. Complaints were distributed across states and territories in a broadly even manner, with no individual location standing out significantly. This pattern continues at the city level, where complaints were distributed across multiple locations without a single city standing out.
The table below shows the distribution of complaints by state and territory for this date, highlighting the locations with the highest number of reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 134 | 11.4% |
| Florida | 122 | 10.4% |
| Texas | 105 | 8.9% |
| New York | 82 | 7.0% |
| North Carolina | 48 | 4.1% |
| Georgia | 47 | 4.0% |
| Washington | 40 | 3.4% |
| Colorado | 38 | 3.2% |
| New Jersey | 38 | 3.2% |
| Illinois | 37 | 3.1% |
| Other states and territories | 487 | 41.3% |
Location highlight
Complaints in California were reported across 85 cities, the widest spread observed on this date.
What the complaints were about
Complaints recorded on this date related to 7 different complaint categories. The largest number of complaints fell within Phone, which accounted for 934 reports. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 934 | 79.3% |
| Internet | 185 | 15.7% |
| TV | 35 | 3.0% |
| Radio | 15 | 1.3% |
| Emergency | 4 | 0.3% |
| Accessibility | 3 | 0.3% |
| Request for Dispute Assistance | 2 | 0.2% |
Phone complaints
934 complaints were recorded in this category, representing 79.3% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 498 | 53.3% |
| Billing | 190 | 20.3% |
| Availability (including rural call completion) | 75 | 8.0% |
| Equipment | 67 | 7.2% |
| Number Portability (keeping your number if you change providers) | 50 | 5.4% |
| Cramming (unauthorized charges on your phone bill) | 19 | 2.0% |
| Privacy | 18 | 1.9% |
| Junk Faxes | 7 | 0.7% |
| Interference (including signal jammers) | 6 | 0.6% |
| Slamming (change of your carrier without permission) | 4 | 0.4% |
As is often the case in this category, unwanted calls were the most frequently reported issue. Further analysis of these complaints is provided below. Complaints in this category covered a range of issues, including Billing, Availability (including rural call completion) and Equipment.
Internet complaints
185 complaints were recorded in this category, representing 15.7% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 90 | 48.6% |
| Availability | 34 | 18.4% |
| Speed | 19 | 10.3% |
| Privacy | 16 | 8.6% |
| Interference | 15 | 8.1% |
| Equipment | 11 | 5.9% |
Billing and Availability were the main issues reported in this category, while other issues were less common.
TV complaints
35 complaints were recorded in this category, representing 3.0% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 15 | 42.9% |
| Availability | 12 | 34.3% |
| Indecency | 6 | 17.1% |
| Interference | 1 | 2.9% |
| Loud Commercials | 1 | 2.9% |
Billing and Availability were the main issues reported in this category, while other issues were less common.
Unwanted calls
There were 498 complaints relating to unwanted calls on this date, representing 42.3% of all complaints. Caller ID and business contact number details are listed below where there is enough concentration to make the data meaningful.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (833) 487-2734 | 6 | 1.2% |
| (866) 959-1025 | 6 | 1.2% |
| (833) 487-2730 | 4 | 0.8% |
| (833) 588-3809 | 4 | 0.8% |
| (833) 453-0406 | 3 | 0.6% |
| (833) 453-7174 | 3 | 0.6% |
| (888) 257-1058 | 3 | 0.6% |
| (833) 487-2712 | 2 | 0.4% |
| (833) 510-1068 | 2 | 0.4% |
| (866) 878-0393 | 2 | 0.4% |
Key patterns
- Other Services was reported slightly more often than other service types.
- Prerecorded Voice was reported slightly more often than other call types.
- Several business contact numbers were reported multiple times, with no single number clearly ahead of the others.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.