FCC Consumer Complaints – 6 December 2025
Introduction
The Federal Communications Commission recorded 597 consumer complaints on Saturday, 6 December 2025 relating to telecommunications services, complaint volume fell from 1106 complaints the previous day. The complaints came from 50 states and territories, with California reporting a modestly higher count than the other locations. Unwanted Calls recorded a slightly higher number of complaints than other issues.
Key statistics
- Total complaints
- 597
- States & territories reporting
- 50
- Most common issue
- Unwanted Calls (239)
- Most reported state/territory
- California (62)
Where the complaints came from
On 6 December 2025, the 597 complaints recorded by the Federal Communications Commission were reported from 429 cities across 50 states and territories. The distribution of complaints was relatively even, with no single state or territory contributing a dominant share. This pattern continues at the city level, where complaints were distributed across multiple locations without a single city standing out.
The distribution of complaints by state and territory is shown below, with locations ranked by the number of reports recorded.
| State/Territory | Complaints | |
|---|---|---|
| California | 62 | 10.4% |
| Florida | 50 | 8.4% |
| Texas | 43 | 7.2% |
| New York | 37 | 6.2% |
| North Carolina | 30 | 5.0% |
| Illinois | 28 | 4.7% |
| Massachusetts | 24 | 4.0% |
| Georgia | 21 | 3.5% |
| Pennsylvania | 21 | 3.5% |
| Colorado | 20 | 3.4% |
| Other states and territories | 261 | 43.7% |
What the complaints were about
A total of 5 complaint categories were represented in the complaints recorded on this date. Phone accounted for the largest share, with 472 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 472 | 79.1% |
| Internet | 93 | 15.6% |
| TV | 20 | 3.4% |
| Radio | 10 | 1.7% |
| Emergency | 2 | 0.3% |
Phone complaints
472 complaints were recorded in this category, representing 79.1% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 239 | 50.6% |
| Billing | 103 | 21.8% |
| Equipment | 38 | 8.1% |
| Availability (including rural call completion) | 33 | 7.0% |
| Cramming (unauthorized charges on your phone bill) | 20 | 4.2% |
| Number Portability (keeping your number if you change providers) | 19 | 4.0% |
| Interference (including signal jammers) | 8 | 1.7% |
| Privacy | 7 | 1.5% |
| Junk Faxes | 3 | 0.6% |
| Slamming (change of your carrier without permission) | 2 | 0.4% |
As is typical for this category, unwanted calls accounted for the largest share of complaints. A more detailed analysis of these reports is provided in the section below. Complaints in this category covered a range of issues, including Billing, Equipment and Availability (including rural call completion).
Internet complaints
93 complaints were recorded in this category, representing 15.6% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 41 | 44.1% |
| Availability | 27 | 29.0% |
| Interference | 8 | 8.6% |
| Equipment | 7 | 7.5% |
| Speed | 6 | 6.5% |
| Privacy | 4 | 4.3% |
The largest share of complaints in this category related to Billing and Availability, with fewer reports falling into other issue types.
Unwanted calls
239 complaints relating to unwanted calls were recorded on this date, accounting for 40% of all complaints. Reports referenced both caller ID numbers and business contact numbers, with number tables shown where meaningful patterns are present.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (833) 487-2735 | 13 | 5.4% |
| (216) 537-1843 | 4 | 1.7% |
| (512) 788-9491 | 2 | 0.8% |
| (833) 487-2734 | 2 | 0.8% |
| (866) 959-1025 | 2 | 0.8% |
| (877) 580-0065 | 2 | 0.8% |
| (978) 399-5425 | 2 | 0.8% |
| (210) 520-0457 | 1 | 0.4% |
| (213) 290-7821 | 1 | 0.4% |
| (217) 874-9024 | 1 | 0.4% |
Key patterns
- Other Services accounted for the largest share of unwanted call complaints by service type.
- Prerecorded Voice was reported slightly more often than other call types.
- (833) 487-2735 stood out as the most frequently reported business contact number.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.