FCC Consumer Complaints – 17 December 2025
Introduction
On 17 December 2025, the Federal Communications Commission recorded 1118 consumer complaints relating to telecommunications services, this was higher than the 1115 complaints recorded the previous day. Reports were received from 52 states and territories, with Florida recording slightly more complaints than other locations. Unwanted Calls recorded a slightly higher number of complaints than other issues.
Key statistics
- Total complaints
- 1118
- States & territories reporting
- 52
- Most common issue
- Unwanted Calls (421)
- Most reported state/territory
- Florida (141)
Where the complaints came from
On 17 December 2025, the 1118 complaints recorded by the Federal Communications Commission were reported from 737 cities across 52 states and territories. Activity was spread across states and territories, with no single location accounting for a substantial share of complaints. A similar pattern is observed at the city level, with complaints spread across locations rather than concentrated in a single area.
The distribution of complaints by state and territory is shown below, with locations ranked by the number of reports recorded.
| State/Territory | Complaints | |
|---|---|---|
| Florida | 141 | 12.6% |
| California | 115 | 10.3% |
| Texas | 110 | 9.8% |
| New York | 59 | 5.3% |
| Georgia | 41 | 3.7% |
| Pennsylvania | 40 | 3.6% |
| Colorado | 36 | 3.2% |
| New Jersey | 35 | 3.1% |
| Tennessee | 34 | 3.0% |
| North Carolina | 33 | 3.0% |
| Other states and territories | 472 | 42.2% |
Location highlight
California had the widest distribution of complaints, with reports originating from 92 different cities.
What the complaints were about
Complaints recorded on this date related to 6 different complaint categories. Phone accounted for the largest share, with 897 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 897 | 80.2% |
| Internet | 159 | 14.2% |
| TV | 41 | 3.7% |
| Radio | 13 | 1.2% |
| Accessibility | 4 | 0.4% |
| Emergency | 4 | 0.4% |
Phone complaints
897 complaints were recorded in this category, representing 80.2% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 421 | 46.9% |
| Billing | 184 | 20.5% |
| Availability (including rural call completion) | 78 | 8.7% |
| Junk Faxes | 60 | 6.7% |
| Equipment | 59 | 6.6% |
| Number Portability (keeping your number if you change providers) | 47 | 5.2% |
| Cramming (unauthorized charges on your phone bill) | 20 | 2.2% |
| Privacy | 14 | 1.6% |
| Interference (including signal jammers) | 8 | 0.9% |
| Slamming (change of your carrier without permission) | 6 | 0.7% |
Unwanted calls again accounted for the largest share of complaints in this category. These reports are examined in more detail in the section below. Complaints in this category covered a range of issues, including Billing, Availability (including rural call completion) and Junk Faxes.
Internet complaints
159 complaints were recorded in this category, representing 14.2% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 78 | 49.1% |
| Availability | 44 | 27.7% |
| Equipment | 14 | 8.8% |
| Speed | 11 | 6.9% |
| Interference | 7 | 4.4% |
| Privacy | 5 | 3.1% |
Billing and Availability accounted for the majority of complaints in this category, with other issues reported less frequently.
TV complaints
41 complaints were recorded in this category, representing 3.7% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 17 | 41.5% |
| Availability | 8 | 19.5% |
| Interference | 5 | 12.2% |
| Indecency | 4 | 9.8% |
| Loud Commercials | 4 | 9.8% |
| Equipment | 2 | 4.9% |
| Privacy | 1 | 2.4% |
Billing and Availability accounted for the majority of complaints in this category, with other issues reported less frequently.
Unwanted calls
421 complaints relating to unwanted calls were recorded on this date, accounting for 37.7% of all complaints. Reports referenced both caller ID numbers and business contact numbers, with number tables shown where meaningful patterns are present.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (833) 487-2761 | 8 | 1.9% |
| (866) 288-7643 | 7 | 1.7% |
| (833) 487-2758 | 5 | 1.2% |
| (866) 457-0152 | 5 | 1.2% |
| (512) 788-9491 | 4 | 1.0% |
| (800) 677-1569 | 4 | 1.0% |
| (833) 591-3828 | 4 | 1.0% |
| (833) 487-2149 | 3 | 0.7% |
| (833) 510-1118 | 3 | 0.7% |
| (866) 457-0346 | 3 | 0.7% |
Key patterns
- Other Services accounted for the largest share of unwanted call complaints by service type.
- Prerecorded Voice was reported slightly more often than other call types.
- (833) 487-2761 was reported slightly more often than other business contact numbers.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.