FCC Consumer Complaints – 4 February 2026
Introduction
On Wednesday, 4 February 2026, 1339 consumer complaints relating to telecommunications services were recorded in the Federal Communications Commission system, complaint volume increased from 1316 complaints the day before. The complaints came from 52 states and territories, with California reporting a modestly higher count than the other locations. Unwanted Calls recorded a slightly higher number of complaints than other issues.
Key statistics
- Total complaints
- 1339
- States & territories reporting
- 52
- Most common issue
- Unwanted Calls (630)
- Most reported state/territory
- California (177)
Where the complaints came from
The 1339 complaints recorded on 4 February 2026 were submitted from 754 cities across 52 states and territories. The distribution of complaints was relatively even, with no single state or territory contributing a dominant share. A similar pattern is observed at the city level, with complaints spread across locations rather than concentrated in a single area.
The table below shows the distribution of complaints by state and territory for this date, highlighting the locations with the highest number of reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 177 | 13.2% |
| Texas | 117 | 8.7% |
| Washington | 87 | 6.5% |
| New York | 86 | 6.4% |
| Florida | 77 | 5.8% |
| Tennessee | 50 | 3.7% |
| North Carolina | 48 | 3.6% |
| Indiana | 47 | 3.5% |
| Illinois | 41 | 3.1% |
| Ohio | 40 | 3.0% |
| Other states and territories | 568 | 42.4% |
What the complaints were about
The complaints recorded on this date were spread across 7 complaint categories. The largest number of complaints fell within Phone, which accounted for 1073 reports. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 1073 | 80.1% |
| Internet | 199 | 14.9% |
| TV | 35 | 2.6% |
| Radio | 27 | 2.0% |
| Emergency | 2 | 0.1% |
| Request for Dispute Assistance | 2 | 0.1% |
| Accessibility | 1 | 0.1% |
Phone complaints
1073 complaints were recorded in this category, representing 80.1% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 630 | 58.7% |
| Billing | 207 | 19.3% |
| Availability (including rural call completion) | 74 | 6.9% |
| Equipment | 65 | 6.1% |
| Number Portability (keeping your number if you change providers) | 44 | 4.1% |
| Cramming (unauthorized charges on your phone bill) | 22 | 2.1% |
| Privacy | 17 | 1.6% |
| Interference (including signal jammers) | 5 | 0.5% |
| Junk Faxes | 5 | 0.5% |
| Slamming (change of your carrier without permission) | 4 | 0.4% |
Unwanted calls again accounted for the largest share of complaints in this category. These reports are examined in more detail in the section below. Complaints in this category covered a range of issues, including Billing, Availability (including rural call completion) and Equipment.
Internet complaints
199 complaints were recorded in this category, representing 14.9% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 98 | 49.2% |
| Availability | 50 | 25.1% |
| Equipment | 16 | 8.0% |
| Interference | 13 | 6.5% |
| Privacy | 11 | 5.5% |
| Speed | 11 | 5.5% |
Billing and Availability accounted for the majority of complaints in this category, with other issues reported less frequently.
TV complaints
35 complaints were recorded in this category, representing 2.6% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 15 | 42.9% |
| Availability | 12 | 34.3% |
| Loud Commercials | 3 | 8.6% |
| Indecency | 2 | 5.7% |
| Equipment | 1 | 2.9% |
| Interference | 1 | 2.9% |
Billing and Availability accounted for the majority of complaints in this category, with other issues reported less frequently.
Unwanted calls
630 complaints relating to unwanted calls were recorded on this date, accounting for 47.1% of all complaints. Reports referenced both caller ID numbers and business contact numbers, with number tables shown where meaningful patterns are present.
Most reported caller ID numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (800) 750-8694 | 7 | 1.1% |
| (877) 419-6664 | 2 | 0.3% |
| (877) 697-9133 | 2 | 0.3% |
| (888) 816-3042 | 2 | 0.3% |
| (202) 650-0767 | 1 | 0.2% |
| (202) 788-3277 | 1 | 0.2% |
| (202) 864-0497 | 1 | 0.2% |
| (205) 772-2092 | 1 | 0.2% |
| (205) 947-2045 | 1 | 0.2% |
| (206) 201-0506 | 1 | 0.2% |
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (877) 419-6664 | 15 | 2.4% |
| (855) 909-0822 | 7 | 1.1% |
| (315) 215-8020 | 6 | 1.0% |
| (315) 215-8037 | 4 | 0.6% |
| (866) 959-1033 | 4 | 0.6% |
| (866) 959-0960 | 3 | 0.5% |
| (209) 457-0456 | 2 | 0.3% |
| (209) 865-1184 | 2 | 0.3% |
| (800) 294-9424 | 2 | 0.3% |
| (833) 588-3766 | 2 | 0.3% |
Key patterns
- Other Services was reported slightly more often than other service types.
- Prerecorded Voice was reported slightly more often than other call types.
- (877) 419-6664 stood out as the most frequently reported business contact number.
- (800) 750-8694 stood out as the most frequently reported caller ID number.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.