FCC Consumer Complaints – 6 February 2026
Introduction
On 6 February 2026, 1180 consumer complaints relating to telecommunications services were recorded in the Federal Communications Commission system, complaint volume fell from 1285 complaints the previous day. The complaints came from 53 states and territories, with California reporting a modestly higher count than the other locations. Unwanted Calls recorded a slightly higher number of complaints than other issues.
Key statistics
- Total complaints
- 1180
- States & territories reporting
- 53
- Most common issue
- Unwanted Calls (541)
- Most reported state/territory
- California (135)
Where the complaints came from
Reports recorded on 6 February 2026 show 1180 complaints originating from 728 cities across 53 states and territories. The distribution of complaints was relatively even, with no single state or territory contributing a dominant share. A similar pattern is observed at the city level, with complaints spread across locations rather than concentrated in a single area.
The table below summarises the number of complaints reported in each state and territory on this date, ordered by total reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 135 | 11.4% |
| Florida | 116 | 9.8% |
| Texas | 114 | 9.7% |
| New York | 71 | 6.0% |
| Pennsylvania | 59 | 5.0% |
| Colorado | 48 | 4.1% |
| Georgia | 43 | 3.6% |
| Washington | 40 | 3.4% |
| Illinois | 38 | 3.2% |
| North Carolina | 32 | 2.7% |
| Other states and territories | 484 | 41.0% |
What the complaints were about
The complaints recorded on this date were spread across 7 complaint categories. Phone was the most reported category, with 948 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 948 | 80.3% |
| Internet | 184 | 15.6% |
| TV | 26 | 2.2% |
| Radio | 17 | 1.4% |
| Emergency | 3 | 0.3% |
| Accessibility | 1 | 0.1% |
| Request for Dispute Assistance | 1 | 0.1% |
Phone complaints
948 complaints were recorded in this category, representing 80.3% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 541 | 57.1% |
| Billing | 221 | 23.3% |
| Availability (including rural call completion) | 71 | 7.5% |
| Equipment | 43 | 4.5% |
| Number Portability (keeping your number if you change providers) | 29 | 3.1% |
| Cramming (unauthorized charges on your phone bill) | 18 | 1.9% |
| Interference (including signal jammers) | 12 | 1.3% |
| Privacy | 10 | 1.1% |
| Junk Faxes | 1 | 0.1% |
| Rural Call Completion | 1 | 0.1% |
| Slamming (change of your carrier without permission) | 1 | 0.1% |
As is typical for this category, unwanted calls accounted for the largest share of complaints. A more detailed analysis of these reports is provided in the section below. Complaints in this category covered a range of issues, including Billing, Availability (including rural call completion) and Equipment.
Internet complaints
184 complaints were recorded in this category, representing 15.6% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 94 | 51.1% |
| Availability | 47 | 25.5% |
| Speed | 13 | 7.1% |
| Privacy | 11 | 6.0% |
| Equipment | 10 | 5.4% |
| Interference | 9 | 4.9% |
Billing and Availability accounted for the majority of complaints in this category, with other issues reported less frequently.
Unwanted calls
A total of 541 complaints relating to unwanted calls were recorded on this date, representing 45.8% of all complaints. Caller ID and business contact numbers are shown below where sufficient data is available.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (855) 909-0822 | 15 | 2.8% |
| (877) 419-6664 | 11 | 2.0% |
| (800) 294-9424 | 8 | 1.5% |
| (315) 215-8045 | 5 | 0.9% |
| (855) 768-6335 | 4 | 0.7% |
| (866) 959-1033 | 4 | 0.7% |
| (833) 588-3810 | 3 | 0.6% |
| (315) 215-8037 | 2 | 0.4% |
| (315) 215-8043 | 2 | 0.4% |
| (509) 534-0217 | 2 | 0.4% |
Key patterns
- Other Services accounted for the largest share of unwanted call complaints by service type.
- Prerecorded Voice was reported slightly more often than other call types.
- (855) 909-0822 was reported slightly more often than other business contact numbers.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.