FCC Consumer Complaints – 7 February 2026
Introduction
On 7 February 2026, the Federal Communications Commission recorded 671 consumer complaints relating to telecommunications services, this represented a decline from the 1180 complaints recorded the day before. The complaints came from 47 states and territories, with California reporting a modestly higher count than the other locations. Unwanted Calls was reported slightly more frequently than other issues.
Key statistics
- Total complaints
- 671
- States & territories reporting
- 47
- Most common issue
- Unwanted Calls (259)
- Most reported state/territory
- California (98)
Where the complaints came from
The 671 complaints recorded on 7 February 2026 originated from 436 cities across 47 states and territories. Overall, complaint activity was broadly distributed, with no single state or territory representing a significant proportion of the total. At the city level, a significant concentration was observed in Indiana, where Granger accounted for 47 of the 54 complaints recorded.
The table below summarises the number of complaints reported in each state and territory on this date, ordered by total reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 98 | 14.6% |
| Indiana | 54 | 8.0% |
| Texas | 48 | 7.2% |
| Florida | 45 | 6.7% |
| New York | 34 | 5.1% |
| Washington | 33 | 4.9% |
| North Carolina | 32 | 4.8% |
| Georgia | 23 | 3.4% |
| Colorado | 20 | 3.0% |
| Michigan | 20 | 3.0% |
| Other states and territories | 264 | 39.3% |
Location highlight
A large share of complaints in Indiana originated from Granger, which accounted for most reports within the state.
What the complaints were about
The complaints recorded on this date fell into 6 different complaint categories. Phone accounted for the largest share, with 521 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 521 | 77.6% |
| Internet | 112 | 16.7% |
| TV | 17 | 2.5% |
| Radio | 15 | 2.2% |
| Emergency | 5 | 0.7% |
| Accessibility | 1 | 0.1% |
Phone complaints
521 complaints were recorded in this category, representing 77.6% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 259 | 49.7% |
| Billing | 115 | 22.1% |
| Availability (including rural call completion) | 45 | 8.6% |
| Equipment | 32 | 6.1% |
| Number Portability (keeping your number if you change providers) | 26 | 5.0% |
| Cramming (unauthorized charges on your phone bill) | 20 | 3.8% |
| Privacy | 13 | 2.5% |
| Interference (including signal jammers) | 7 | 1.3% |
| Junk Faxes | 2 | 0.4% |
| Slamming (change of your carrier without permission) | 1 | 0.2% |
As is typical for this category, unwanted calls accounted for the largest share of complaints. A more detailed analysis of these reports is provided in the section below. The remaining complaints in this category were spread across several issues, including Billing, Availability (including rural call completion) and Equipment.
Internet complaints
112 complaints were recorded in this category, representing 16.7% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 56 | 50.0% |
| Availability | 28 | 25.0% |
| Interference | 10 | 8.9% |
| Speed | 9 | 8.0% |
| Equipment | 5 | 4.5% |
| Privacy | 4 | 3.6% |
The largest share of complaints in this category related to Billing and Availability, with fewer reports falling into other issue types.
Unwanted calls
259 complaints relating to unwanted calls were recorded on this date, accounting for 38.6% of all complaints. Reports referenced both caller ID numbers and business contact numbers, with number tables shown where meaningful patterns are present.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (866) 959-1033 | 13 | 5.0% |
| (855) 909-0822 | 7 | 2.7% |
| (855) 909-0823 | 3 | 1.2% |
| (877) 419-6664 | 3 | 1.2% |
| (315) 215-8045 | 2 | 0.8% |
| (509) 992-1607 | 2 | 0.8% |
| (833) 588-3810 | 2 | 0.8% |
| (888) 530-6830 | 2 | 0.8% |
| (205) 436-2416 | 1 | 0.4% |
| (205) 543-9909 | 1 | 0.4% |
Key patterns
- Credit Card Debt Services was reported slightly more often than other service types.
- Prerecorded Voice accounted for the largest share of unwanted call complaints by call type.
- (866) 959-1033 was reported slightly more often than other business contact numbers.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.