FCC Consumer Complaints – 8 February 2026
Introduction
On Sunday, 8 February 2026, 400 consumer complaints relating to telecommunications services were recorded in the Federal Communications Commission system, this was lower than the 671 complaints recorded the previous day. The complaints came from 50 states and territories, with California reporting a modestly higher count than the other locations. Complaints relating to Billing were marginally higher than for other issue types.
Key statistics
- Total complaints
- 400
- States & territories reporting
- 50
- Most common issue
- Billing (131)
- Most reported state/territory
- California (41)
Where the complaints came from
Reports recorded on 8 February 2026 show 400 complaints originating from 308 cities across 50 states and territories. Complaints were relatively evenly spread across states and territories, with no individual location contributing a dominant share. This pattern continues at the city level, where complaints were distributed across multiple locations without a single city standing out.
The table below shows the distribution of complaints by state and territory for this date, highlighting the locations with the highest number of reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 41 | 10.3% |
| Texas | 35 | 8.8% |
| New York | 32 | 8.0% |
| Florida | 27 | 6.8% |
| Tennessee | 18 | 4.5% |
| North Carolina | 16 | 4.0% |
| Georgia | 15 | 3.8% |
| Pennsylvania | 15 | 3.8% |
| Virginia | 15 | 3.8% |
| Ohio | 14 | 3.5% |
| Other states and territories | 172 | 43.0% |
What the complaints were about
A total of 7 complaint categories were represented in the complaints recorded on this date. The largest number of complaints fell within Phone, which accounted for 262 reports. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 262 | 65.5% |
| Internet | 99 | 24.8% |
| TV | 27 | 6.8% |
| Radio | 5 | 1.3% |
| Accessibility | 4 | 1.0% |
| Emergency | 2 | 0.5% |
| Request for Dispute Assistance | 1 | 0.3% |
Phone complaints
262 complaints were recorded in this category, representing 65.5% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 85 | 32.4% |
| Unwanted Calls | 78 | 29.8% |
| Availability (including rural call completion) | 36 | 13.7% |
| Equipment | 35 | 13.4% |
| Number Portability (keeping your number if you change providers) | 17 | 6.5% |
| Privacy | 6 | 2.3% |
| Cramming (unauthorized charges on your phone bill) | 3 | 1.1% |
| Interference (including signal jammers) | 1 | 0.4% |
| Slamming (change of your carrier without permission) | 1 | 0.4% |
Billing and Unwanted Calls accounted for the majority of complaints in this category, with other issues reported less frequently.
Internet complaints
99 complaints were recorded in this category, representing 24.8% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 41 | 41.4% |
| Availability | 30 | 30.3% |
| Equipment | 10 | 10.1% |
| Interference | 9 | 9.1% |
| Speed | 5 | 5.1% |
| Privacy | 4 | 4.0% |
Billing and Availability accounted for the majority of complaints in this category, with other issues reported less frequently.
Unwanted calls
There were 78 complaints relating to unwanted calls on this date, representing 19.5% of all complaints. Caller ID and business contact number details are listed below where there is enough concentration to make the data meaningful.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (877) 419-6664 | 7 | 9.0% |
| (888) 530-6830 | 2 | 2.6% |
| (202) 428-0230 | 1 | 1.3% |
| (205) 338-0336 | 1 | 1.3% |
| (213) 656-2505 | 1 | 1.3% |
| (229) 414-6960 | 1 | 1.3% |
| (315) 215-8043 | 1 | 1.3% |
| (315) 215-8045 | 1 | 1.3% |
| (320) 767-6514 | 1 | 1.3% |
| (475) 354-7102 | 1 | 1.3% |
Key patterns
- Other Services accounted for the largest share of unwanted call complaints by service type.
- Text Message was reported slightly more often than other call types.
- (877) 419-6664 stood out as the most frequently reported business contact number.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.