FCC Consumer Complaints – 9 February 2026
Introduction
On 9 February 2026, 1394 consumer complaints relating to telecommunications services were recorded in the Federal Communications Commission system, complaint volume increased from 400 complaints the previous day. Reports were received from 51 states and territories, with California recording slightly more complaints than other locations. Unwanted Calls was reported slightly more frequently than other issues.
Key statistics
- Total complaints
- 1394
- States & territories reporting
- 51
- Most common issue
- Unwanted Calls (471)
- Most reported state/territory
- California (168)
Where the complaints came from
Across 859 cities in 51 states and territories, a total of 1394 complaints were recorded on 9 February 2026. The distribution of complaints was relatively even, with no single state or territory contributing a dominant share. A similar pattern is observed at the city level, with complaints spread across locations rather than concentrated in a single area.
The table below shows the distribution of complaints by state and territory for this date, highlighting the locations with the highest number of reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 168 | 12.1% |
| Florida | 133 | 9.5% |
| Texas | 110 | 7.9% |
| New York | 67 | 4.8% |
| North Carolina | 56 | 4.0% |
| Washington | 54 | 3.9% |
| Pennsylvania | 48 | 3.4% |
| Georgia | 47 | 3.4% |
| Virginia | 47 | 3.4% |
| Illinois | 45 | 3.2% |
| Other states and territories | 618 | 44.3% |
What the complaints were about
A total of 6 complaint categories were represented in the complaints recorded on this date. Phone accounted for the largest share, with 838 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 838 | 60.1% |
| TV | 280 | 20.1% |
| Internet | 150 | 10.8% |
| Accessibility | 108 | 7.7% |
| Radio | 12 | 0.9% |
| Emergency | 6 | 0.4% |
Phone complaints
838 complaints were recorded in this category, representing 60.1% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 471 | 56.2% |
| Billing | 178 | 21.2% |
| Availability (including rural call completion) | 55 | 6.6% |
| Equipment | 54 | 6.4% |
| Number Portability (keeping your number if you change providers) | 34 | 4.1% |
| Interference (including signal jammers) | 13 | 1.6% |
| Cramming (unauthorized charges on your phone bill) | 12 | 1.4% |
| Privacy | 11 | 1.3% |
| Junk Faxes | 6 | 0.7% |
| Slamming (change of your carrier without permission) | 3 | 0.4% |
Unwanted calls again accounted for the largest share of complaints in this category. These reports are examined in more detail in the section below. A broad mix of issues was reported in this category, with Billing, Availability (including rural call completion) and Equipment among the most common.
TV complaints
280 complaints were recorded in this category, representing 20.1% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Indecency | 216 | 77.1% |
| Availability | 38 | 13.6% |
| Billing | 15 | 5.4% |
| Loud Commercials | 7 | 2.5% |
| Privacy | 2 | 0.7% |
| Interference | 1 | 0.4% |
Indecency and Availability accounted for the majority of complaints in this category, with other issues reported less frequently.
Internet complaints
150 complaints were recorded in this category, representing 10.8% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 65 | 43.3% |
| Availability | 52 | 34.7% |
| Interference | 12 | 8.0% |
| Speed | 9 | 6.0% |
| Equipment | 8 | 5.3% |
| Privacy | 4 | 2.7% |
Billing and Availability accounted for the majority of complaints in this category, with other issues reported less frequently.
Accessibility complaints
108 complaints were recorded in this category, representing 7.7% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Closed Captioning on TV | 91 | 84.3% |
| Closed Captioning over the Internet | 7 | 6.5% |
| Telecommunications Relay Service (TRS) | 1 | 0.9% |
Closed Captioning on TV and Closed Captioning over the Internet accounted for the majority of complaints in this category, with other issues reported less frequently.
Unwanted calls
471 complaints relating to unwanted calls were recorded on this date, accounting for 33.8% of all complaints. Reports referenced both caller ID numbers and business contact numbers, with number tables shown where meaningful patterns are present.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (877) 419-6664 | 18 | 3.8% |
| (833) 510-1142 | 5 | 1.1% |
| (855) 909-0822 | 4 | 0.8% |
| (315) 215-8092 | 3 | 0.6% |
| (866) 959-1606 | 3 | 0.6% |
| (209) 309-7537 | 2 | 0.4% |
| (209) 346-7039 | 2 | 0.4% |
| (315) 215-8043 | 2 | 0.4% |
| (616) 801-0269 | 2 | 0.4% |
| (833) 510-1098 | 2 | 0.4% |
Key patterns
- Other Services was reported slightly more often than other service types.
- Prerecorded Voice was reported slightly more often than other call types.
- (877) 419-6664 stood out as the most frequently reported business contact number.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.