FCC Consumer Complaints – 10 February 2026
Introduction
The Federal Communications Commission recorded 1974 consumer complaints on Tuesday, 10 February 2026 relating to telecommunications services, this represented an increase from the 1394 complaints recorded the previous day. Reports were received from 53 states and territories, with California recording slightly more complaints than other locations. Indecency was reported slightly more frequently than other issues.
Key statistics
- Total complaints
- 1974
- States & territories reporting
- 53
- Most common issue
- Indecency (682)
- Most reported state/territory
- California (192)
Where the complaints came from
Across 1236 cities in 53 states and territories, a total of 1974 complaints were recorded on 10 February 2026. Complaint activity was widely distributed across states and territories, with no single location accounting for a notable share of reports. This pattern continues at the city level, where complaints were distributed across multiple locations without a single city standing out.
The table below shows the distribution of complaints by state and territory for this date, highlighting the locations with the highest number of reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 192 | 9.7% |
| Florida | 191 | 9.7% |
| Texas | 181 | 9.2% |
| New York | 88 | 4.5% |
| North Carolina | 83 | 4.2% |
| Georgia | 74 | 3.7% |
| Pennsylvania | 73 | 3.7% |
| Virginia | 64 | 3.2% |
| Arizona | 63 | 3.2% |
| Washington | 62 | 3.1% |
| Other states and territories | 903 | 45.7% |
What the complaints were about
Complaints recorded on this date related to 7 different complaint categories. Phone accounted for the largest share, with 940 complaints. This was followed by TV, which accounted for 797 complaints.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 940 | 47.6% |
| TV | 797 | 40.4% |
| Internet | 181 | 9.2% |
| Accessibility | 19 | 1.0% |
| Radio | 18 | 0.9% |
| Emergency | 17 | 0.9% |
| Request for Dispute Assistance | 2 | 0.1% |
Phone complaints
940 complaints were recorded in this category, representing 47.6% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 477 | 50.7% |
| Billing | 244 | 26.0% |
| Availability (including rural call completion) | 78 | 8.3% |
| Equipment | 63 | 6.7% |
| Number Portability (keeping your number if you change providers) | 32 | 3.4% |
| Cramming (unauthorized charges on your phone bill) | 15 | 1.6% |
| Privacy | 15 | 1.6% |
| Junk Faxes | 8 | 0.9% |
| Interference (including signal jammers) | 4 | 0.4% |
| Slamming (change of your carrier without permission) | 2 | 0.2% |
| Rural Call Completion | 1 | 0.1% |
As is typical for this category, unwanted calls accounted for the largest share of complaints. A more detailed analysis of these reports is provided in the section below. A broad mix of issues was reported in this category, with Billing, Availability (including rural call completion) and Equipment among the most common.
TV complaints
797 complaints were recorded in this category, representing 40.4% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Indecency | 682 | 85.6% |
| Availability | 78 | 9.8% |
| Billing | 20 | 2.5% |
| Loud Commercials | 8 | 1.0% |
| Privacy | 5 | 0.6% |
| Equipment | 3 | 0.4% |
| Interference | 1 | 0.1% |
The largest share of complaints in this category related to Indecency and Availability, with fewer reports falling into other issue types.
Internet complaints
181 complaints were recorded in this category, representing 9.2% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 74 | 40.9% |
| Availability | 48 | 26.5% |
| Speed | 19 | 10.5% |
| Interference | 17 | 9.4% |
| Equipment | 14 | 7.7% |
| Privacy | 9 | 5.0% |
The largest share of complaints in this category related to Billing and Availability, with fewer reports falling into other issue types.
Unwanted calls
There were 477 complaints relating to unwanted calls on this date, representing 24.2% of all complaints. Caller ID and business contact number details are listed below where there is enough concentration to make the data meaningful.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (877) 419-6664 | 19 | 4.0% |
| (866) 959-1606 | 7 | 1.5% |
| (855) 909-0914 | 5 | 1.0% |
| (315) 215-8097 | 4 | 0.8% |
| (315) 215-8092 | 3 | 0.6% |
| (855) 909-0822 | 3 | 0.6% |
| (866) 959-1033 | 3 | 0.6% |
| (469) 505-1857 | 2 | 0.4% |
| (555) 555-5555 | 2 | 0.4% |
| (833) 510-1142 | 2 | 0.4% |
Key patterns
- Other Services accounted for the largest share of unwanted call complaints by service type.
- Prerecorded Voice was reported slightly more often than other call types.
- (877) 419-6664 stood out as the most frequently reported business contact number.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.