FCC Consumer Complaints – 11 February 2026
Introduction
The Federal Communications Commission recorded 1693 consumer complaints on 11 February 2026 relating to telecommunications services, this represented a decline from the 1974 complaints recorded the day before. Complaints were reported across 52 states and territories, with Texas slightly ahead of the other locations. Indecency was reported slightly more frequently than other issues.
Key statistics
- Total complaints
- 1693
- States & territories reporting
- 52
- Most common issue
- Indecency (497)
- Most reported state/territory
- Texas (164)
Where the complaints came from
Across 1102 cities in 52 states and territories, a total of 1693 complaints were recorded on 11 February 2026. The complaints were widely dispersed, with no single state or territory representing a notable proportion of the total. A similar pattern is observed at the city level, with complaints spread across locations rather than concentrated in a single area.
The table below shows the distribution of complaints by state and territory for this date, highlighting the locations with the highest number of reports.
| State/Territory | Complaints | |
|---|---|---|
| Texas | 164 | 9.7% |
| Florida | 152 | 9.0% |
| California | 148 | 8.7% |
| Illinois | 72 | 4.3% |
| Pennsylvania | 70 | 4.1% |
| Georgia | 66 | 3.9% |
| New York | 66 | 3.9% |
| North Carolina | 64 | 3.8% |
| Ohio | 60 | 3.5% |
| Arizona | 52 | 3.1% |
| Other states and territories | 776 | 45.8% |
What the complaints were about
The complaints recorded on this date were spread across 6 complaint categories. Phone accounted for the largest share, with 853 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 853 | 50.4% |
| TV | 608 | 35.9% |
| Internet | 194 | 11.5% |
| Accessibility | 15 | 0.9% |
| Radio | 14 | 0.8% |
| Emergency | 9 | 0.5% |
Phone complaints
853 complaints were recorded in this category, representing 50.4% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 441 | 51.7% |
| Billing | 184 | 21.6% |
| Availability (including rural call completion) | 67 | 7.9% |
| Equipment | 60 | 7.0% |
| Number Portability (keeping your number if you change providers) | 41 | 4.8% |
| Cramming (unauthorized charges on your phone bill) | 20 | 2.3% |
| Privacy | 14 | 1.6% |
| Junk Faxes | 13 | 1.5% |
| Interference (including signal jammers) | 8 | 0.9% |
| Slamming (change of your carrier without permission) | 3 | 0.4% |
Unwanted calls again accounted for the largest share of complaints in this category. These reports are examined in more detail in the section below. Complaints in this category covered a range of issues, including Billing, Availability (including rural call completion) and Equipment.
TV complaints
608 complaints were recorded in this category, representing 35.9% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Indecency | 497 | 81.7% |
| Availability | 76 | 12.5% |
| Billing | 20 | 3.3% |
| Loud Commercials | 8 | 1.3% |
| Privacy | 6 | 1.0% |
| Equipment | 1 | 0.2% |
The largest share of complaints in this category related to Indecency and Availability, with fewer reports falling into other issue types.
Internet complaints
194 complaints were recorded in this category, representing 11.5% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 86 | 44.3% |
| Availability | 59 | 30.4% |
| Interference | 14 | 7.2% |
| Speed | 13 | 6.7% |
| Equipment | 12 | 6.2% |
| Privacy | 10 | 5.2% |
The largest share of complaints in this category related to Billing and Availability, with fewer reports falling into other issue types.
Unwanted calls
There were 441 complaints relating to unwanted calls on this date, representing 26% of all complaints. Caller ID and business contact number details are listed below where there is enough concentration to make the data meaningful.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (855) 909-0914 | 11 | 2.5% |
| (315) 215-8097 | 8 | 1.8% |
| (877) 419-6664 | 8 | 1.8% |
| (866) 959-1606 | 7 | 1.6% |
| (315) 215-8100 | 4 | 0.9% |
| (678) 779-0022 | 2 | 0.5% |
| (916) 892-0226 | 2 | 0.5% |
| (202) 437-5134 | 1 | 0.2% |
| (203) 641-1630 | 1 | 0.2% |
| (205) 300-9589 | 1 | 0.2% |
Key patterns
- Other Services was reported slightly more often than other service types.
- Prerecorded Voice was reported slightly more often than other call types.
- (855) 909-0914 was reported slightly more often than other business contact numbers.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.