FCC Consumer Complaints – 24 February 2026
Introduction
A total of 1122 consumer complaints relating to telecommunications services were recorded by the Federal Communications Commission on 24 February 2026, complaint volume increased from 936 complaints the previous day. Reports were received from 50 states and territories, with California recording slightly more complaints than other locations. Complaints relating to Unwanted Calls were marginally higher than for other issue types.
This date falls within a government shutdown period from 14 February 2026 to 30 April 2026. Complaint volumes during this period may be lower than usual.
Key statistics
- Total complaints
- 1122
- States & territories reporting
- 50
- Most common issue
- Unwanted Calls (451)
- Most reported state/territory
- California (139)
Where the complaints came from
Reports recorded on 24 February 2026 show 1122 complaints originating from 733 cities across 50 states and territories. Complaints were relatively evenly spread across states and territories, with no individual location contributing a dominant share. At the city level, complaints were similarly dispersed, with no single location accounting for a notable share of the total.
The table below summarises the number of complaints reported in each state and territory on this date, ordered by total reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 139 | 12.4% |
| Florida | 108 | 9.6% |
| Texas | 86 | 7.7% |
| New York | 72 | 6.4% |
| North Carolina | 49 | 4.4% |
| Pennsylvania | 42 | 3.7% |
| Georgia | 40 | 3.6% |
| Washington | 40 | 3.6% |
| Ohio | 38 | 3.4% |
| Illinois | 34 | 3.0% |
| Other states and territories | 470 | 41.9% |
What the complaints were about
A total of 7 complaint categories were represented in the complaints recorded on this date. The largest number of complaints fell within Phone, which accounted for 855 reports. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 855 | 76.2% |
| Internet | 189 | 16.8% |
| TV | 55 | 4.9% |
| Radio | 14 | 1.2% |
| Emergency | 6 | 0.5% |
| Accessibility | 2 | 0.2% |
| Request for Dispute Assistance | 1 | 0.1% |
Phone complaints
855 complaints were recorded in this category, representing 76.2% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 451 | 52.7% |
| Billing | 181 | 21.2% |
| Availability (including rural call completion) | 81 | 9.5% |
| Equipment | 58 | 6.8% |
| Number Portability (keeping your number if you change providers) | 34 | 4.0% |
| Cramming (unauthorized charges on your phone bill) | 23 | 2.7% |
| Interference (including signal jammers) | 10 | 1.2% |
| Privacy | 8 | 0.9% |
| Junk Faxes | 7 | 0.8% |
| Slamming (change of your carrier without permission) | 2 | 0.2% |
As is typical for this category, unwanted calls accounted for the largest share of complaints. A more detailed analysis of these reports is provided in the section below. The remaining complaints in this category were spread across several issues, including Billing, Availability (including rural call completion) and Equipment.
Internet complaints
189 complaints were recorded in this category, representing 16.8% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 104 | 55.0% |
| Availability | 43 | 22.8% |
| Equipment | 15 | 7.9% |
| Speed | 12 | 6.3% |
| Interference | 9 | 4.8% |
| Privacy | 6 | 3.2% |
Billing and Availability accounted for the majority of complaints in this category, with other issues reported less frequently.
TV complaints
55 complaints were recorded in this category, representing 4.9% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 29 | 52.7% |
| Availability | 12 | 21.8% |
| Loud Commercials | 7 | 12.7% |
| Indecency | 5 | 9.1% |
| Equipment | 1 | 1.8% |
| Interference | 1 | 1.8% |
Billing and Availability accounted for the majority of complaints in this category, with other issues reported less frequently.
Unwanted calls
451 complaints relating to unwanted calls were recorded on this date, accounting for 40.2% of all complaints. Reports referenced both caller ID numbers and business contact numbers, with number tables shown where meaningful patterns are present.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (866) 959-1526 | 6 | 1.3% |
| (855) 909-0804 | 4 | 0.9% |
| (855) 909-0816 | 4 | 0.9% |
| (866) 959-1689 | 3 | 0.7% |
| (810) 277-3683 | 2 | 0.4% |
| (833) 588-3768 | 2 | 0.4% |
| (833) 588-3819 | 2 | 0.4% |
| (833) 727-9955 | 2 | 0.4% |
| (855) 679-2844 | 2 | 0.4% |
| (877) 469-0112 | 2 | 0.4% |
Key patterns
- Other Services accounted for the largest share of unwanted call complaints by service type.
- Prerecorded Voice was reported slightly more often than other call types.
- (866) 959-1526 was reported slightly more often than other business contact numbers.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.