FCC Consumer Complaints – 8 April 2026
Introduction
The Federal Communications Commission recorded 1202 consumer complaints on Wednesday, 8 April 2026 relating to telecommunications services, this was higher than the 1182 complaints recorded the day before. The complaints came from 53 states and territories, with California reporting a modestly higher count than the other locations. Unwanted Calls was reported slightly more frequently than other issues.
This date falls within a government shutdown period from 14 February 2026 to 30 April 2026. Complaint volumes during this period may be lower than usual.
Key statistics
- Total complaints
- 1202
- States & territories reporting
- 53
- Most common issue
- Unwanted Calls (522)
- Most reported state/territory
- California (149)
Where the complaints came from
A total of 1202 complaints were recorded on 8 April 2026, with reports originating from 761 cities in 53 states and territories. Complaints were relatively evenly spread across states and territories, with no individual location contributing a dominant share. This pattern continues at the city level, where complaints were distributed across multiple locations without a single city standing out.
The table below shows the distribution of complaints by state and territory for this date, highlighting the locations with the highest number of reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 149 | 12.4% |
| Florida | 123 | 10.2% |
| Texas | 111 | 9.2% |
| Colorado | 63 | 5.2% |
| New York | 62 | 5.2% |
| Pennsylvania | 56 | 4.7% |
| Illinois | 50 | 4.2% |
| Virginia | 46 | 3.8% |
| North Carolina | 42 | 3.5% |
| Georgia | 37 | 3.1% |
| Other states and territories | 462 | 38.4% |
What the complaints were about
Complaints recorded on this date related to 7 different complaint categories. The largest number of complaints fell within Phone, which accounted for 943 reports. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 943 | 78.5% |
| Internet | 186 | 15.5% |
| TV | 48 | 4.0% |
| Accessibility | 12 | 1.0% |
| Radio | 10 | 0.8% |
| Request for Dispute Assistance | 2 | 0.2% |
| Emergency | 1 | 0.1% |
Phone complaints
943 complaints were recorded in this category, representing 78.5% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 522 | 55.4% |
| Billing | 174 | 18.5% |
| Availability (including rural call completion) | 87 | 9.2% |
| Equipment | 47 | 5.0% |
| Number Portability (keeping your number if you change providers) | 40 | 4.2% |
| Cramming (unauthorized charges on your phone bill) | 36 | 3.8% |
| Privacy | 17 | 1.8% |
| Interference (including signal jammers) | 11 | 1.2% |
| Junk Faxes | 4 | 0.4% |
| Rural Call Completion | 2 | 0.2% |
| Slamming (change of your carrier without permission) | 2 | 0.2% |
Unwanted calls again accounted for the largest share of complaints in this category. These reports are examined in more detail in the section below. The remaining complaints in this category were spread across several issues, including Billing, Availability (including rural call completion) and Equipment.
Internet complaints
186 complaints were recorded in this category, representing 15.5% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 84 | 45.2% |
| Availability | 57 | 30.6% |
| Equipment | 17 | 9.1% |
| Interference | 11 | 5.9% |
| Speed | 9 | 4.8% |
| Privacy | 8 | 4.3% |
The largest share of complaints in this category related to Billing and Availability, with fewer reports falling into other issue types.
TV complaints
48 complaints were recorded in this category, representing 4.0% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Availability | 18 | 37.5% |
| Billing | 15 | 31.3% |
| Indecency | 4 | 8.3% |
| Loud Commercials | 4 | 8.3% |
| Interference | 3 | 6.3% |
| Equipment | 2 | 4.2% |
| Privacy | 1 | 2.1% |
The largest share of complaints in this category related to Availability and Billing, with fewer reports falling into other issue types.
Unwanted calls
A total of 522 complaints relating to unwanted calls were recorded on this date, representing 43.4% of all complaints. Caller ID and business contact numbers are shown below where sufficient data is available.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (888) 269-4978 | 22 | 4.2% |
| (866) 771-4575 | 4 | 0.8% |
| (217) 834-9502 | 3 | 0.6% |
| (866) 398-3898 | 3 | 0.6% |
| (201) 778-9572 | 2 | 0.4% |
| (743) 777-3248 | 2 | 0.4% |
| (844) 515-1201 | 2 | 0.4% |
| (855) 357-2016 | 2 | 0.4% |
| (855) 994-1856 | 2 | 0.4% |
| (888) 560-9704 | 2 | 0.4% |
Key patterns
- Other Services was reported slightly more often than other service types.
- Prerecorded Voice was reported slightly more often than other call types.
- (888) 269-4978 stood out as the most frequently reported business contact number.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.