FCC Consumer Complaints – 19 April 2026
Introduction
The Federal Communications Commission recorded 459 consumer complaints on 19 April 2026 relating to telecommunications services, complaint volume fell from 552 complaints the previous day. Complaints were reported across 50 states and territories, with California slightly ahead of the other locations. Billing was reported slightly more frequently than other issues.
This date falls within a government shutdown period from 14 February 2026 to 30 April 2026. Complaint volumes during this period may be lower than usual.
Key statistics
- Total complaints
- 459
- States & territories reporting
- 50
- Most common issue
- Billing (129)
- Most reported state/territory
- California (48)
Where the complaints came from
Across 328 cities in 50 states and territories, a total of 459 complaints were recorded on 19 April 2026. Complaint reports were spread across multiple states and territories, without any one location accounting for a large share. At the city level, complaints were similarly dispersed, with no single location accounting for a notable share of the total.
The table below shows the distribution of complaints by state and territory for this date, highlighting the locations with the highest number of reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 48 | 10.5% |
| Texas | 43 | 9.4% |
| New York | 37 | 8.1% |
| Florida | 36 | 7.8% |
| Indiana | 29 | 6.3% |
| Pennsylvania | 26 | 5.7% |
| Georgia | 18 | 3.9% |
| Michigan | 18 | 3.9% |
| Arizona | 14 | 3.1% |
| Illinois | 14 | 3.1% |
| Other states and territories | 176 | 38.3% |
What the complaints were about
The complaints recorded on this date fell into 5 different complaint categories. Phone accounted for the largest share, with 283 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 283 | 61.7% |
| Internet | 88 | 19.2% |
| TV | 51 | 11.1% |
| Radio | 35 | 7.6% |
| Emergency | 2 | 0.4% |
Phone complaints
283 complaints were recorded in this category, representing 61.7% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 92 | 32.5% |
| Billing | 83 | 29.3% |
| Availability (including rural call completion) | 35 | 12.4% |
| Equipment | 26 | 9.2% |
| Number Portability (keeping your number if you change providers) | 21 | 7.4% |
| Privacy | 9 | 3.2% |
| Cramming (unauthorized charges on your phone bill) | 8 | 2.8% |
| Interference (including signal jammers) | 7 | 2.5% |
| Rural Call Completion | 2 | 0.7% |
As is typical for this category, unwanted calls accounted for the largest share of complaints. A more detailed analysis of these reports is provided in the section below. A broad mix of issues was reported in this category, with Billing, Availability (including rural call completion) and Equipment among the most common.
Internet complaints
88 complaints were recorded in this category, representing 19.2% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 35 | 39.8% |
| Availability | 27 | 30.7% |
| Equipment | 10 | 11.4% |
| Interference | 6 | 6.8% |
| Privacy | 5 | 5.7% |
| Speed | 5 | 5.7% |
Billing and Availability accounted for the majority of complaints in this category, with other issues reported less frequently.
TV complaints
51 complaints were recorded in this category, representing 11.1% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Availability | 22 | 43.1% |
| Billing | 11 | 21.6% |
| Indecency | 7 | 13.7% |
| Loud Commercials | 7 | 13.7% |
| Equipment | 2 | 3.9% |
| Interference | 1 | 2.0% |
| Privacy | 1 | 2.0% |
Availability and Billing accounted for the majority of complaints in this category, with other issues reported less frequently.
Radio complaints
35 complaints were recorded in this category, representing 7.6% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Indecency | 11 | 31.4% |
| Availability | 10 | 28.6% |
| Equipment | 6 | 17.1% |
| Interference | 6 | 17.1% |
| Pirate Radio | 2 | 5.7% |
Indecency and Availability accounted for the majority of complaints in this category, with other issues reported less frequently.
Unwanted calls
92 complaints relating to unwanted calls were recorded on this date, accounting for 20% of all complaints. Reports referenced both caller ID numbers and business contact numbers, with number tables shown where meaningful patterns are present.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (877) 578-2110 | 6 | 6.5% |
| (844) 515-1384 | 4 | 4.3% |
| (855) 883-0403 | 4 | 4.3% |
| (888) 269-4978 | 3 | 3.3% |
| (855) 357-2024 | 2 | 2.2% |
| (214) 389-9905 | 1 | 1.1% |
| (217) 834-9685 | 1 | 1.1% |
| (219) 376-4280 | 1 | 1.1% |
| (239) 475-5699 | 1 | 1.1% |
| (267) 448-9843 | 1 | 1.1% |
Key patterns
- Other Services accounted for the largest share of unwanted call complaints by service type.
- Prerecorded Voice was reported slightly more often than other call types.
- (877) 578-2110 was reported slightly more often than other business contact numbers.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.