FCC Consumer Complaints – 22 April 2026
Introduction
On Wednesday, 22 April 2026, 1221 consumer complaints relating to telecommunications services were recorded in the Federal Communications Commission system, this was higher than the 1177 complaints recorded the previous day. The complaints came from 50 states and territories, with Florida reporting a modestly higher count than the other locations. Unwanted Calls was reported slightly more frequently than other issues.
This date falls within a government shutdown period from 14 February 2026 to 30 April 2026. Complaint volumes during this period may be lower than usual.
Key statistics
- Total complaints
- 1221
- States & territories reporting
- 50
- Most common issue
- Unwanted Calls (447)
- Most reported state/territory
- Florida (188)
Where the complaints came from
Across 757 cities in 50 states and territories, a total of 1221 complaints were recorded on 22 April 2026. Complaints were relatively evenly spread across states and territories, with no individual location contributing a dominant share. A similar pattern is observed at the city level, with complaints spread across locations rather than concentrated in a single area.
The table below shows the distribution of complaints by state and territory for this date, highlighting the locations with the highest number of reports.
| State/Territory | Complaints | |
|---|---|---|
| Florida | 188 | 15.4% |
| California | 142 | 11.6% |
| Texas | 117 | 9.6% |
| New York | 71 | 5.8% |
| Colorado | 52 | 4.3% |
| Georgia | 49 | 4.0% |
| Pennsylvania | 44 | 3.6% |
| Illinois | 38 | 3.1% |
| North Carolina | 33 | 2.7% |
| Arizona | 31 | 2.5% |
| Other states and territories | 456 | 37.3% |
What the complaints were about
The complaints recorded on this date fell into 6 different complaint categories. The largest number of complaints fell within Phone, which accounted for 874 reports. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 874 | 71.6% |
| Internet | 205 | 16.8% |
| TV | 126 | 10.3% |
| Emergency | 6 | 0.5% |
| Radio | 6 | 0.5% |
| Accessibility | 4 | 0.3% |
Phone complaints
874 complaints were recorded in this category, representing 71.6% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 447 | 51.1% |
| Billing | 215 | 24.6% |
| Equipment | 64 | 7.3% |
| Availability (including rural call completion) | 51 | 5.8% |
| Number Portability (keeping your number if you change providers) | 30 | 3.4% |
| Cramming (unauthorized charges on your phone bill) | 21 | 2.4% |
| Privacy | 21 | 2.4% |
| Interference (including signal jammers) | 12 | 1.4% |
| Junk Faxes | 7 | 0.8% |
| Slamming (change of your carrier without permission) | 4 | 0.5% |
| Rural Call Completion | 2 | 0.2% |
As is often the case in this category, unwanted calls were the most frequently reported issue. Further analysis of these complaints is provided below. The remaining complaints in this category were spread across several issues, including Billing, Equipment and Availability (including rural call completion).
Internet complaints
205 complaints were recorded in this category, representing 16.8% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 96 | 46.8% |
| Interference | 34 | 16.6% |
| Availability | 30 | 14.6% |
| Equipment | 17 | 8.3% |
| Privacy | 14 | 6.8% |
| Speed | 14 | 6.8% |
The largest share of complaints in this category related to Billing and Interference, with fewer reports falling into other issue types.
TV complaints
126 complaints were recorded in this category, representing 10.3% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Availability | 91 | 72.2% |
| Billing | 13 | 10.3% |
| Equipment | 7 | 5.6% |
| Indecency | 5 | 4.0% |
| Interference | 4 | 3.2% |
| Loud Commercials | 4 | 3.2% |
| Privacy | 2 | 1.6% |
The largest share of complaints in this category related to Availability and Billing, with fewer reports falling into other issue types.
Unwanted calls
A total of 447 complaints relating to unwanted calls were recorded on this date, representing 36.6% of all complaints. Caller ID and business contact numbers are shown below where sufficient data is available.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (217) 863-7210 | 5 | 1.1% |
| (877) 961-0958 | 3 | 0.7% |
| (347) 986-4202 | 2 | 0.4% |
| (434) 542-0980 | 2 | 0.4% |
| (469) 550-1102 | 2 | 0.4% |
| (833) 662-5737 | 2 | 0.4% |
| (855) 357-2016 | 2 | 0.4% |
| (866) 386-1183 | 2 | 0.4% |
| (877) 556-9255 | 2 | 0.4% |
| (877) 578-1956 | 2 | 0.4% |
Key patterns
- Other Services accounted for the largest share of unwanted call complaints by service type.
- Prerecorded Voice was reported slightly more often than other call types.
- (217) 863-7210 was reported slightly more often than other business contact numbers.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.