FCC Consumer Complaints – 24 April 2026
Introduction
A total of 1052 consumer complaints relating to telecommunications services were recorded by the Federal Communications Commission on Friday, 24 April 2026, this was lower than the 1155 complaints recorded the day before. Complaints were reported across 51 states and territories, with California slightly ahead of the other locations. Unwanted Calls recorded a slightly higher number of complaints than other issues.
This date falls within a government shutdown period from 14 February 2026 to 30 April 2026. Complaint volumes during this period may be lower than usual.
Key statistics
- Total complaints
- 1052
- States & territories reporting
- 51
- Most common issue
- Unwanted Calls (388)
- Most reported state/territory
- California (115)
Where the complaints came from
Reports recorded on 24 April 2026 show 1052 complaints originating from 672 cities across 51 states and territories. Complaints were distributed across states and territories in a broadly even manner, with no individual location standing out significantly. This pattern continues at the city level, where complaints were distributed across multiple locations without a single city standing out.
The table below shows the distribution of complaints by state and territory for this date, highlighting the locations with the highest number of reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 115 | 10.9% |
| Florida | 114 | 10.8% |
| Texas | 101 | 9.6% |
| New York | 54 | 5.1% |
| Georgia | 46 | 4.4% |
| Colorado | 40 | 3.8% |
| North Carolina | 40 | 3.8% |
| Ohio | 39 | 3.7% |
| Illinois | 38 | 3.6% |
| Pennsylvania | 34 | 3.2% |
| Other states and territories | 431 | 41.0% |
What the complaints were about
The complaints recorded on this date were spread across 7 complaint categories. The largest number of complaints fell within Phone, which accounted for 776 reports. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 776 | 73.8% |
| Internet | 192 | 18.3% |
| TV | 62 | 5.9% |
| Radio | 14 | 1.3% |
| Accessibility | 3 | 0.3% |
| Emergency | 3 | 0.3% |
| Request for Dispute Assistance | 2 | 0.2% |
Phone complaints
776 complaints were recorded in this category, representing 73.8% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 388 | 50.0% |
| Billing | 182 | 23.5% |
| Availability (including rural call completion) | 70 | 9.0% |
| Equipment | 60 | 7.7% |
| Number Portability (keeping your number if you change providers) | 29 | 3.7% |
| Cramming (unauthorized charges on your phone bill) | 17 | 2.2% |
| Privacy | 16 | 2.1% |
| Interference (including signal jammers) | 7 | 0.9% |
| Slamming (change of your carrier without permission) | 4 | 0.5% |
| Junk Faxes | 2 | 0.3% |
| Rural Call Completion | 1 | 0.1% |
As is typical for this category, unwanted calls accounted for the largest share of complaints. A more detailed analysis of these reports is provided in the section below. Complaints in this category covered a range of issues, including Billing, Availability (including rural call completion) and Equipment.
Internet complaints
192 complaints were recorded in this category, representing 18.3% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 83 | 43.2% |
| Interference | 34 | 17.7% |
| Availability | 27 | 14.1% |
| Equipment | 22 | 11.5% |
| Privacy | 13 | 6.8% |
| Speed | 13 | 6.8% |
Billing and Interference accounted for the majority of complaints in this category, with other issues reported less frequently.
TV complaints
62 complaints were recorded in this category, representing 5.9% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Availability | 28 | 45.2% |
| Indecency | 13 | 21.0% |
| Billing | 8 | 12.9% |
| Loud Commercials | 5 | 8.1% |
| Interference | 3 | 4.8% |
| Privacy | 2 | 3.2% |
| Equipment | 1 | 1.6% |
Availability and Indecency accounted for the majority of complaints in this category, with other issues reported less frequently.
Unwanted calls
388 complaints relating to unwanted calls were recorded on this date, accounting for 36.9% of all complaints. Reports referenced both caller ID numbers and business contact numbers, with number tables shown where meaningful patterns are present.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (877) 961-0958 | 7 | 1.8% |
| (224) 301-9934 | 6 | 1.5% |
| (855) 357-2079 | 5 | 1.3% |
| (224) 301-9872 | 4 | 1.0% |
| (866) 771-4484 | 4 | 1.0% |
| (828) 229-7592 | 3 | 0.8% |
| (833) 662-5737 | 3 | 0.8% |
| (877) 578-3312 | 3 | 0.8% |
| (414) 381-0608 | 2 | 0.5% |
| (866) 386-1183 | 2 | 0.5% |
Key patterns
- Other Services accounted for the largest share of unwanted call complaints by service type.
- Prerecorded Voice was reported slightly more often than other call types.
- (877) 961-0958 was reported slightly more often than other business contact numbers.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.